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barter
The exchange of goods and services for other goods and services without the use of money
Money(Definition)
Anything that is generally acceptable as a medium of exchange and a mean on settling debts
Functions of money
Medium of exchange, standard of deferred payments, unit of account, store of value
Characteristics of money
Durability, portability, divisibility, limited in supply
Instruments of exchange
Cash, cheques, bank drafts, credit cards,debit cards, bills of exchange, promissory notes, cryptocurrencies
bounce check
When the account attached has insufficient funds
Money order
A secure prepaid financial instrument used to transfer specific amount of money to someone else. It functions similarly to a check but is more secure since it is prepaid
Advantages of a sole trader
Keeps all profit, easy to form, decisions are made easily since no one is needed to consult
Disadvantages of a sole trader
Long working hours, capital is limited, heavy work load
What is a partnership
A legal arrangement that allows two or more people to share responsibility for a business.( 2-20 people) at least 1 person as unlimited liability
Advantages of a partnership
Less financial burden, less paperwork, additional knowledge, shared responsibility
Disadvantages of a partnership
Disagreements and cant make your own decisions (shared control) unlimited liability, shared profits, lack of continuity
What is a certificate of incorporation
An official document that proves a business is legally registered as a corporation
What is a silent/sleeping partner?
Someone who contributes money but has nothing to do with the running of the business
Limited liability
You stand to lose what you invested if the business fails
Unlimited liability
You stand to lose more than what you invested in the business
What is a cooporative?
A type of business formed by a group of people who have a common interest and the profits are shared among members in other words the members are the owners (credit unions are the most common cooperatives in slu)
Private limited companies(LTD)
Up to 50 people. A type of business structure where the company is privately owned. The ownership is divided into shares, but the shares are not sold to the public. The liability is limited
Advantages of private limited companies
Limited liability, separate legal entity, control of ownership, perpetual succession, tax efficiency, raising capital,
Disadvantages of private limited companies
Complex setup, restricted share trading, public disclosure, ongoing compliance, profit sharing,
What is a share?
A share is a small part of a company that you can own
What is a franchise
A business where one person the franchisee) is allowed to open and run a branch of an existing, successful business (the franchiser)the franchisee pays fees to use the brand name, products, and systems of the franchisor
Public limited companies
A business owned by shareholders that sells its shares to the public
Advantages of a public limited company
Raise more money, limited liability, company growth, more credibility
Disadvantages of a public limited company
Complex set up, loss of control, public scrutiny, ongoing costs
3 economic questions
What to produce, how to produce and whom to produce for
Traditional or subsistence system
The main focus is agriculture, fishing etc
Planned, command system
Government answers economic questions
Free market system
Buyers and sellers make economic decisions
Key functional areas of a business
Operations, marketing, finance, Human Resources, sales, owners/shareholders,employees, customers, suppliers, government
Who are stakeholders
People or groups who are affected by or have an interest in a business. Such as owners, employees, customers, suppliers and the government
Difference between unethical and illegal
Ethical- doing what is right and fair
Illegal- going against the law
Examples of unethical issues
misleading advertising, withholding of taxes, money laundering, handling of personal info
What is a code of ethics
A document that makes it clear what is right and wrong
What is management responsible for
Owners- to maximize profit, maintaining the assets
Employees- provide adequate working conditions, training, good Human Resources
Society- provides jobs, sponsor events
Customers- settling reasonable prices, providing compensation for injuries on the compound
Government- abide by the laws of the land, avoid pollution
What is an organizational chart
A diagrammatic representation of the flow of responsibility and authority in an organization. It shows the roles of people and the relationships between them
Line organizational structure
Authority flows in a straight line from top to bottom
Span of control
Wide: a lot of people to supervise
Narrow: not many people to supervise
Private sector
Businesses that are owned and run by private individuals or companies. Their goal is typically to make a profit
Leadership :autocratic
Autocratic leaders make decisions by themselves and tell staff what to do
Leadership; democratic
One who makes decisions after considering everyone’s ideas
Leadership: charismatic
Where the leader has a strong personality or charisma and can influence others to follow
Sources of conflict
Pay, poor working conditions, harassment, interpersonal relationships
Employer strategies for dealing with conflict
Lock out, scab labour, union busting
Employee strategies for dealing with conflict
Strike, working to rule, go slow, overtime bans
Conflict resolution strategies
Mediation, arbitration, grievance procedure, trade union representation
Guidelines for establishing good relations between managers and employees
Good communication with workers, improved working conditions, motivating workers, good leadership
Teamwork
a situation where a group of people work together to achieve a common goal
Advantages of teamwork
Work gets done quicker, more skills and experience, a sense of common purpose and belonging
Disadvantages of teamwork
Some team members are lazy, group decisions take longer to make than individual ones, can limit creativity
Manager
A manager is a leader who is expected to organize people, resources and finances by setting up systems and procedures in a logical and efficient way. They are responsible for directing and or controlling part of or all of an organization
What is management
The process of bringing the factors of production together to ensure organizational goals are achieved
Senior manager
Has significant management responsibility eg. helping to shape key planning decisions
Middle manager
Makes important decisions involving significant resources
Junior manager
Takes direction from above and is mainly responsible for making sure that operations run smoothly
Trainee manager
Directed heavily from above while learning management skills
Management functions
Directing, motivating, delegating, organizing, planning, controlling, coordinating
Private Sector
The private sector consists of small, medium and large scale businessses. The owners of these businesses are individuals (sole traders) Public corporations are government owned and are in the public sector. Public companies are in the private sector and are owned by private shareholders
Public sector
The public sector consists of enterprises owned and run by the government. In many countries the government owns and runs key utilities such as Rio and bus companies oil, gas, and electricity industries. The central bank and water companies.
Business technology
Refers to the application of science, data, engineering and information for business purposes such as the achievement f economic and organizational goals
Business technology can also mean
Technology that helps to run a business and its operations. Examples include machines programmed to carry out specific tasks, online selling websisged and computer programs to help accounting and marketing functions
ICT (Information and communication technology) in business
ICT is concerned with the storage, retrieval, manipulation, transmission and receipt of digital data
Span of control
The number of people that he or she manages or supervises directly
Chain of command
The hierarchy of an organization
Hierarchy
The system that organizes people or things into levels or seniority or importance
Organizational chart
A diagrammatic representation of the flow of responsibility and authority in an organization
Line organizational chart adv and disadv
Adv: hierarchy and accountability is clear and helps show the decision making process as well as the reporting relationship
Disadv: tall structure each line on the organizational chart becomes a silo
Difference between Line and staff responsibilities
Line managers: direst the work of subordinates and make important decisions. are responsible for making sure that production and sales targets are met
Staff managers: advise those with line authority and support them with achieving goals and targets
Line and staff organizational chart adv and disadv
Adv: access to specialist or technical advice is possible and decision making is improved
disadv: conflicts may arise between staff and line managers in the execution of orders also it’s more complex with understanding the reporting relationships
Difference between a tall and flat organization
Tall organization: an organizational structure in which there are many layers of management
Flat organization: an organizational structure in which most middle management roles have been eliminated
Delegating
entrust a task or responsibility to another person who is less senior than oneself
Large span of control adv and disadv
Adv: creates flatter structure boosting employee empowerment and faster decisions
Disadv: manager burnout, can hide underperformers
Adv and disadv of autocratic
Adv: quick decision making, good for armed forces as there is fast one way communication when there’s an emergency
Disadv: demotivates workers who want to contribute, decisions do not benefit from workers knowledge and experiences
Adv and disadv of democratic
Adv: makes use of many ideas involves consultation, job enrichment is most likely to be achieved
Disadv: time consuming to make decisions, some issues may be too secret or too sensitive to discuss
Positive conflict
Positive conflict occurs when there are disagreements about how a business should progress. Example what products should be made next
Negative conflict
When there are open disagreements that lead to unpleasantness and a failure to arrive at commonly shared plans for achieving an organizations goals
Internal conflict
Caused by: poor working conditions, a need to change the way a business operates, conflict between different functional areas in an organization
Trade union and its aims
An association of employees that has been formed to protect and promote the interests of its members and to achieve other joint agreed aims
Aims: shorter working hours, benefits for members, better working conditions, better pay, equal opportunities, health and safety
Benefits of trade unions to workers
Unions will support workers with legal advice if they were badly treated at work, industrial action taken by all union members can be very effective, individual workers have very little bargaining power on their own
Benefits of trade unions to employers
Discussions over wages and working conditions can take place with a union representative rattan than many workers saving time,
Grievance at work
Occurs when an employee had complaints or concerns about work treatment
Eg. rate of pay or conditions of work
Can be solved by mediation or arbitration
Benefits of good relationships between employers and employees
reduced level of conflict
High levels of motivation productivity and employee efficiency
Improved communication
Guidelines for establishing good relationships between managers and employees
Good communication with workers
Improved working conditions
Motivating workers
Good leadership is practiced
Flat rate of pay
a set rate of pay based on a set number of hours (easy to calculate but does not give an incentive to work harder)
Example
$300 for a 35 hour week
Time rate
Worker receives a set rate per hour
Eg $9 an hour
( encourages employees to work longer hours)
Piece rate
Payment is made for each ire. Produced that meets the given quality standard
(Encourages employees to produce higher levels of output)
Commission
Payment made as a percentage of the sales that a salesperson has made
(Directly relates pay to sales made or other measures of output)
Performance rates
A good way to encourage high performance. Employees are paid based on their ability to finish and execute tasks in a given time period
(Directly links pay to meeting or exceeding targets)
Profit sharing
Pay varies according to the level of profit a company makes
( helps employees to see the direct link between their own efforts and the company’s profits)
Fringe benefits
non financial incentives given to employees
Communication
The means of exchanging information
It involves sending a message to a receiver
Management functions
Planning
Directing
Motivating
Delegating
Organizing
Controlling
Coordinating
Entrepreneur
An entrepreneur is a risk taker who brings together factors of production to establish and run a business in order to make a profit.
Functions of an entrepreneur
Conceptualizing: developing ideas related to the product the business will offer
Planning: setting the goals and objectives and the steps required to achieve them
Organising: selecting the best location, employing the best workers and providing good quality products
Accessing funds: obtaining money from sources such as a bank or personal savings
Operating a business: carrying on with the day activities and looking for ways to improve the products
Evaluating the performance: making a profit is the main aim and entrepreneurs have to assess if a profit is made
Bearing risks: there may be risks such as fires, theft, epidemics and lost shipment
Characteristics of an entrepreneur
Resourceful
Persistent
Optimistic
Creative
Innovative
Flexible
Goal oriented
Propensity(to take calculated risks)
Persevering
Business plan definition
A complete description of a business and its plan for the next 1-3 years
Role of entrepreneurs in economic development
Collaborating, providing goods and services to satisfy citizens, creating jobs, earning foreign exchange
Reasons why an individual may want to establish a business
Financial independence, self fulfillment, self actualisation, increased income, increased control
Essential steps when establishing a business
Conceptualization(idea of the business), Research ( what people re willing to buy, where, how much will they pay, consider competition), Identification of resources (
Linkage industry
When an industry gives rise to another