1.4.2 - Recruitment, Selection and Training

What is recruitment?

What is recruitment?

The steps undertaken by a business to identify a vacancy and attract suitable candidates; this can be internal or external

What does the recruitment and selection process involve?

1. Identifying the vacancy

2. Job description

3. Person specification

4. Advertising the vacancy

5. Receiving applications

6. Shortlisting and references

7. Assessing candidates

8. Offering the position

What is internal recruitment?

When candidates for a position are recruited from within the organisation

What are some strengths of internal recruitment?

• Lower recruitment costs

• Improved promotion prospects

• Known abilities of candidates

• Quicker process

• Shorter induction period

What are some weaknesses of internal recruitment?

• Reduces talent available

• Limits the number of applicants

• Can cause friction between internal candidates

What is external recruitment?

When candidates for a position are recruited from outside of the organisation

What are some strengths of external recruitment?

• Increases talent available

• Increases number of applicants

• Can provide new sources of ideas to the company

What are some weaknesses of external recruitment?

• Higher recruitment costs

• May upset internal candidates that have been overlooked

• Not able to see candidates at work over a period of time

How can a business select the best employees?

• Interviews

• Assessment

• Psychometric testing (aptitude, attainment and personality tests)

• Alec Rodger’s Seven Point Plan

What is Alec Rodger’s Seven Point Plan?

1. Physical make-up

2. Attainment (education, training)

3. Intelligence

4. Aptitudes (special skills)

5. Interests

6. Disposition (humour, maturity, independence)

7. Circumstances (geographical mobility)

What are the costs of recruitment?

• Time drawing up job descriptions and person specifications

• Placing advertisements in newspapers or journals

• Fees paid to a recruitment consultancy

What are the costs of selection?

• Manager’s time shortlisting and interviewing

• Candidate expenses if they are reimburse for interviews

• Fees paid to assessment centres

What are the costs of training?

• Productivity time lost by employee receiving training or by a second employee if training is provided in house

• Fees paid to an external training provider plus employee travel costs

What is training?

The process of equipping employees with skills and knowledge necessary to carry out their job effectively