CMA TSA Flashcards

Which is a responsibility of the medical assistant when setting up the exam room?

Ensure the room is clean, sanitized, stocked, and equipment is functioning.

What should you do with used instruments at the end of the day?

Place them in a designated area for cleaning, disinfection, or sterilization.

How often is the medical assistant supposed to change the table paper?

After every patient.

How do we ensure functionality of exam room equipment?

Perform regular checks, maintenance, and document issues.

What do we use in the exam room for all of our supplies?

An inventory list/log to track and restock supplies.

If you have expired supplies, how do you dispose of them?

Follow office protocol
asually biohazard or proper waste disposal.

What insurance is appropriate for job-related injuries?

Workers
as
compensation.

Which fee schedule is used to determine insurance fees?

medicare

Which manual is used to code a diagnosis?

ICD-10-CM.

Which manual is used to code an office visit?

CP T manual.

Element placed at the beginning of a word to adjust its meaning?

Prefix.

Morpheme added at the end of a word to form a derivative?

Suffix.

Another name for a CVA?

Stroke.

Best way to communicate with a hearing-impaired patient?

Face them, speak clearly, use written communication if needed.

When a patient tells you their chief complaint, what skill do you need?

Active listening.

Important technique when answering the telephone?

Use proper phone etiquette (identify office, name, speak clearly).

Information necessary when registering a patient?

Demographics, insurance, contact info, medical history.

One way to verify a patient
as identity?

Name. DOB. Clinic ID.

Why do computers need specific passwords for each worker?

HIPAA compliance and confidentiality.

What is an EMR used for?

Storing and managing electronic medical records.

What is put on an appointment card?

Date, time, provider.

Scheduling style allowing more than one patient in a time slot?

Double-booking.

What should be done with lab reports when sorting mail?

Deliver immediately to the provider/medical staff.

What is the highest priority call?

Emergency calls.

Insurance approval before a procedure is called what?

Preauthorization.

Information needed on a referral form?

Patient info, diagnosis, provider info, reason for referral.

What does a patient need to do at check-out?

Schedule follow-ups, pay copay, receive instructions.

Computer application an MA needs to know how to use?

EMR/practice management software.

Which is NOT one of the rights of drug administration?

Right provider.

What is CLIA?

Clinical Laboratory Improvement Amendments.

A patient must comprehend instructions enough to do what?

Give informed consent.

Where is the ground electrode on a 12-lead EKG?

Right leg (RL).

Required distance from a Snellen chart for adults?

20 feet.

Correct way to move an adult ear for ear lavage?

Pull up and back.

Symptoms of a stroke?

Dizziness, double vision, loss of balance, headache, confusion.

Correct response for suspected stroke?

Call emergency services (activate EMS).

Why might dizziness and double vision indicate a stroke?

Possible brainstem involvement or impaired brain blood flow.

Actions to take in this case?

Stay with patient, keep safe, monitor vitals, call 911, document.