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Entrepreneur
An individual who has the idea for a new business starts it up and carries most of the risks but benefits from the rewards.
Customers
An individual consumer or organization that purchase goods or services from a business.
Consumers
An individual who purchases goods or services for personal use
Consumer Goods
The physical and tangible goods sold to consumers that are not intended for resale. Includes durable and non-durable goods.
Consumer Services
The non-tangible products sold to consumers that are not intended for resale.
Factors of Production
The resources needed by a business o produce goods or services.
Capital Goods
The physical goods used by industry to aid in the production of other goods and services, such as machines and commercial vehicles.
Enterprise
The action of showing initiative to take the risk to set up a business.
Adding Value
Increasing the difference between the cost of bought-in materials and the selling price of the finished goods.
Added Value
The difference between the cost of purchasing bought -in materials and the selling price of the finished goods.
Branding
The process of differentiating a product by developing a symbol, name, image, or trademark for it.
Opportunity Cost
The next most desired option that is given up
Multinational Business
A business organization that has its headquarters in one country, but has operating branches, factories, and assembly plants in other countries.
Intrapreneur
A business employee who takes direct responsibility for turning an idea into a profitable new product of business venture.
Business Plan
A written document that describes a business, its objectives, its strategies, the market it is in, and its financial forecasts.
Primary Sector Business Activity
Firms engaged in farming, fishing, and extracting natural resources so they can be used and processed.
Secondary Sector Business Activity
Firms that manufacture and process products from natural resources
Tertiary Sector Business Activity
Firms providing services to consumers and other businesses
Quaternary Sector Business Activity
Businesses providing information services
Public Sector
Organizations accountable to and controlled by the state
Private Sector
Businesses owned and controlled by individuals or groups of individuals
Mixed Economy
Economic Resources are owned and controlled by both private and public sectors
Free-Market Economy
Economic resources are owned largly by the private sector with very little state intervention
Command Economy
Economic resources are owned, planned, and controlled by the state
Public Corporation
A business enterprise owned and controlled by the state
Sole Trader
A business in which one person provides the permanent finance and has full control of the business.
Unlimited Liability
Business owners have full legal responsibility for the debts of their businesses
Partnerships
A business formed by two or more people to carry on a business together, with shared capital investment and responsibilities
Limited Liability
If the business fails, the shareholders’ personal assets and wealth are protected
Private Limited Company (ltd)
A business that is owned by shareholders who are often members of the same family, this company cannot sell shares to the general public
Share
A certificate confirming part ownership in a company and entitling the shareholder right to dividends
Shareholder
A person or intitution that owns shares in a limited company
Public limited company
A company whose shares are traded on the public stock exchange and can be bought and sold by the public
Initial Public Offering
An offer to the public to buy shares in a public limited company
Memorandum of Association
A document that states the name, address, maximum share capital, and objectives of a company
Articles of Association
A document that covers the internal workings and controls of a business
Cooperatives
A jointly owned business operated by members for their mutual benefit, to produce or distribute goods or services
Franchise
The legal right to use name, logo, and trading systems of an existing successful business
Franchiser
A person or business that sells the right to open stores and sell products or services, using the brand name and identity
Franchisee
A person or business that buys the right from a franchiser to open a franchise
Joint Venture
Two or more businesses agree to work closely together on a particular project and create a separate business division to do so
Holding Company
A business that owns and controls separate businesses, but does not try to merge them into one company
Social Enterprise
A business with mainly social objectives that re-invests most of its profits into benefiting society rather than maximizing returns to owners
Business Objective
A stated measurable target that a business plans to achieve
Corporate Social Responsibility
When businesses consider the interests of society by taking responsibility for the impact of their decisions and activities on stakeholders
Pressure Group
Organisations created by people with a common interest or aim, who put pressure on businesses and governments to change policies so that an objective is reached
Triple Bottom Line
The three objectives of social enterprises: Economic, Social, and Environmental
SMART Objectives
Aims that are specific, measurable, achievable, relevant, and time-limited
Business Aims
A long-term goal that a business hopes to achieve
Mission Statement
A brief statement of the business’s core aims, phrased in a way to motivate employees and to stimulate interest from outside groups
Annual (Company) Report
A document that gives details of a company’s activities over the year, including its financial accounts
Business Strategy
A long term plan of action for a business
Tactic
A short term plan as part of an overall strategy
Target
A short term goal that must be reached before an overall objective can be achieved
Budget
A detailed financial plan for the future
Ethical Code (Code of Conduct)
A document detailing a company’s rules and guidelines on staff behaviour that must be followed by all employees
Stakeholder
Individuals or groups who can be affected by, and have interest in, any action taken by an organisation
External Stakeholders
Individuals or groups who are separate from the business but are affected by or interested in its operations
Internal Stakeholders
Individuals or groups who work within the business, or own it, and are affected by the operations of the business
Trade Union
An organisation of working people with the objective of improving the pay and working conditions of its members and providing them with support and legal services
Stakeholder Concept
The view that a business and their managers have responsibilities to a wide range of groups, not just shareholders
Revenue
The total value of sales made during the trading period
Capital Employed
The total value of all long-term finance invested in the business
Market Capitalisation
The total value of a company’s issued shares
Market Share
Sales of the business as a proportion of total market share
Internal (Organic) Growth
Expansion of a business by means of opening new branches, shops, or factories
External Growth
Business expansion achieved by integrating with another business by either merger or takeover
Merger
An agreement by owners and managers of two businesses to bring them together in a combined business
Takeover
When a company buys more than 50% of the shares of another company and becomes its controlling owner
Horizontal Integration
Integration with a business in the same industry and same stage of production
Vertical Integration
Integration with a business in the same industry
Forward Vertical Integration
Vertical integration with a customer business
Backward Vertical Integration
Vertical integration with a supplier business
Conglomerate Integration
Integration with a business in a different industry
Synergy
The new business will be more successful than the original separated ones
Strategic Alliance
Agreement between two organisations to commit resources to achieving a specific objective while remaining independent.