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B2B Marketing
Business to Business Marketing:
Close relationships with customers, few customers, large orders, less prrice senstiitve
B2C Marketing
Business to Consumer:
Impersonal mass communication, many customers, more price senstitive, small orders
Types of Business Buyers
Manufacturerers (John Deere)
Institutions (The University of Iowa)
Government (Johnson County)
Reseller
Buying Central Roles
-Influencer
-Decider
-Buyer
-User
-Gatekeeper
-Initiator
Buying Situations
-New buy, modified rebuy, straight rebuy
New Buy: a situation requiring the purchase of a product or technology for the first time
Modified Rebuy: A situation where the purchaser wants some change in the original goods or service, or the product has changed
Straight Rebuy: A situation in which the purchaser reorders the same goods or services without looking for new inofrmation or invesitgating other suppliers
Business Buying Process
Need Recognition
Product Specification
RFP Process
Proposal Analysis/Negotiation
Order Specifications
Vendor Assessment