Marketing Exam #2

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6 Terms

1
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B2B Marketing

Business to Business Marketing:
Close relationships with customers, few customers, large orders, less prrice senstiitve 

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B2C Marketing

Business to Consumer:
Impersonal mass communication, many customers, more price senstitive, small orders

3
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Types of Business Buyers

Manufacturerers (John Deere)
Institutions (The University of Iowa)
Government (Johnson County)
Reseller

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Buying Central Roles 

-Influencer

-Decider

-Buyer

-User

-Gatekeeper

-Initiator

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Buying Situations

-New buy, modified rebuy, straight rebuy

New Buy: a situation requiring the purchase of a product or technology for the first time

Modified Rebuy: A situation where the purchaser wants some change in the original goods or service, or the product has changed

Straight Rebuy: A situation in which the purchaser reorders the same goods or services without looking for new inofrmation or invesitgating other suppliers

6
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Business Buying Process

  1. Need Recognition

  2. Product Specification

  3. RFP Process

  4. Proposal Analysis/Negotiation

  5. Order Specifications

  6. Vendor Assessment