5.7 Crisis management & contingency planning

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8 Terms

1
Contingency planning
________: preparing the immediate steps to be taken by an organization in the event of a crisis or emergency.
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2
Crisis management
________: steps taken by an organization to limit the damage from a significant, damaging event by handling, containing and resolving it.
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3
Contingency planning
preparing the immediate steps to be taken by an organization in the event of a crisis or emergency
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4
Crisis management
steps taken by an organization to limit the damage from a significant, damaging event by handling, containing and resolving it
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5
This means being honest and open about the crisis, its causes
and consequences and what the organization intends to do in response to it
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6
Contingency planning
Preparing the immediate steps to be taken by an organization in the event of a crisis or emergency
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7
Crisis management
Steps taken by an organization to limit the damage from a significant, damaging event by handling, containing and resolving it
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8
Identify the potential disasters; assess the likelihood of these occurring; minimize the potential impact of crises; plan for continued operations of the business
4 steps in contingency planning
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