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communication in healthcare
____ communication (with patients, families, and providers)
______ communication (EMR notes)
_____ communication (telehealth, emails)
verbal
written
virtual
EMR (electronic medical record) uses
1) _____: use to record patient data
2) ____: for example in a trial, the medial records can be used…the more detail provided the more helpful.
clinical
legal
3) ____________: access to the patient chart to properly put together the bill/cost for care
4) ________: people who don't directly work with patients but still need access to records to improve their care. Ex: being a higher up and giving feedback after looking at records; collecting data from multiple hospitals to determine trends in the hospitals, and what some hospitals are doing well and what others are not doing well.
reimbursement
operations
5) ________: using patient cases for learning purposes
6) ________: having access to many patients’ medical histories can help in surveys or research projects. Serves as data
education
research
EMR Addendums
all access is ________
nothing can ever be _______
edits notated with….
recorded
deleted
strikethrough
types of medical records
SOAP notes =
subjective, objective, assessment, plan
Subjective: what the patient tells you about how they ___, past _____ and _____ history, ___ _______
feel; medial; social; chief
Objective: everything you __, ___, ___, ___, and ___ from tests and procedures
see; hear; feel; smell; learn;
Assessment: using ___ collected to form a list of patients’ ________
data; problems
Plan: ______________ & ________ of _____
implementation; evaluation; results
patient confidentiality & medical-legal
HIPAA =
Health Insurance Portability and Accountability Act of 1996
Portability: gives certain ________ when an individual’s health care ________ changes
protection; coverage
Accountability: _____ of patient’s information
privacy
Under HIPAA those that use or disclose individually identifiable health information, known as ________ health information, are subject to the HIPAA ______ rules
protected; privacy
Before HIPAA, no ______ standard existed for the _________ of a person’s ________ information. With the implementation of these privacy rules on April 14, 2003, a minimum level of ________ was created nationwide
national; protection; medical; protection
The Joint Commission (TJC)
standards for documentation
content _____
level of ____
________
charted
detail
frequency
Negligence
Definition: A failure to behave with the level of ____ that someone of ordinary prudence would have
exercised under the same ____________.
The behavior usually consists of ______, but
can also consist of _______ when there is
some duty to act
Requirements:
Defendant owed a duty of ____ to the plaintiff
Defendant ________ that duty
Plaintiff suffered a ______ recognizable ____
Defendant’s ______ of duty of ____ caused the
plaintiff’s _____.
care; circumstances; actions; omissions
care
breached
legally; injury
breach; care; injury