Promotion PIs

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15 Terms

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Promotion

The means of getting information out about a business and its goods or services.

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Institutional promotion

Marketing approach that demonstrates the goodwill of an organization or individual to boost public relations appeal.

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Product promotion

Informs, persuades, and influences consumer decisions on a specific product.

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Elements of the promotional mix

Personal selling, public relations, advertising, direct marketing, sales promotion, digital marketing, and sponsorship.

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Business ethics in promotion

Being transparent, prioritizing safety, and preventing harm to any group to build trust with customers.

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Technology in the promotion function

Digital forms of promotion, viral marketing, influencer marketing, social media, streaming, and blogging.

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Regulation of promotion

Truth in advertising, endorsement disclosure, comparative advertising, children's advertising, health claims, and sweepstakes and contests.

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Types of advertising media

Broadcast media, online media, outdoor media, print media, ambient media, and specialty media.

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Word-of-mouth channels

Organic and amplified word-of-mouth promotion, customer referral programs, influencer and brand ambassador programs, affiliate marketing, partner programs, evangelist marketing, and product seeding.

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Direct marketing channels

Telemarketing, email marketing, text marketing, direct mail, direct selling, and social media marketing.

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Communications channels in sales promotion

Print, broadcast, online, specialty/other; push marketing and pull marketing.

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Components of advertisements

Headline, body, call to action, and smart ad placement.

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Coordinating elements in advertisements

Consistent graphic design, clear and concise message, matching tone with brand, and avoiding dissonance.

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Types of public-relations activities

Strategic communications, media relations, community relations, internal communications, crisis communications, public affairs, online and social media, and speaking engagements.

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Internal and external audiences for public-relations activities

Internal audiences include employees and management, while external audiences include the public, media, and target audience.