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How is leadership defined?
A process where an individual influences a group to achieve a common goal; the ability to influence, motivate, and enable others to contribute to organizational success; and a relationship between those who lead and those who follow.
What responsibilities must a principled leader uphold?
Be ethically and morally responsible, infuse purpose, and produce measurable outcomes.
What attributes make people willing to follow a leader?
Honesty, forward-looking vision, inspiration, and competence.
What is Trait Theory?
Leadership traits are inherited—leaders are born, not made.
What are the three types of skills in the Skills Approach?
Technical, human, and conceptual.
What does Behavioral Theory emphasize?
What leaders do (task-oriented vs. relationship-oriented behaviors).
Situational Theory
The most effective leaders adapt their style to the situation.
What is Path-Goal Theory?
Leaders clarify the path to goals and motivate followers to achieve them.
What is Leader-Member Exchange Theory?
Leadership effectiveness depends on the quality of leader–follower relationships.
What is Transformational Leadership?
Inspire followers with optimism, model ethical values, encourage new perspectives, and support individual growth.
What is Transactional Leadership?
Motivate with rewards, monitor for mistakes, and only intervene
when problems arise.
Which leadership style focuses on improving performance and developing long-term strengths?
Coaching
How can organizations create culture?
Through the mission, they can establish rituals and build trust.
What are two leadership styles closely associated with relationship-oriented leaders?
Servant leadership and Authentic leadership.
What is Emotional Intelligence (EI)?
The ability to understand oneself and others, relate effectively, and adapt to surroundings.
What are Goleman’s EI competencies?
Self-awareness, self-regulation, self-motivation, empathy, social skills.
What are the four branches of Mayer & Salovey’s EI model?
Perceiving, using, understanding, and managing emotion.
What are characteristics of dissonant leaders?
Low EI, manipulative, toxic.
How can organizations create culture?
Through rituals, mission, policies, leadership modeling, trust-building, and stakeholder interactions.
How is organizational culture defined?
A system of shared values, meanings, and assumptions guiding behavior.
What are Schein’s three levels of culture?
Surface (artifacts), below surface (beliefs/values), deep (basic assumptions).
What are Schein’s five mechanisms leaders use to influence culture?
1) Attention (what leaders focus on), 2) Reaction to crisis, 3) Role modeling, 4) Allocation of rewards, 5) Criteria for selection/dismissal.
What are the four perspectives in which leadership is examined?
Personal, Dais, Group/Teams, Collective.
According to research, up to what percentage is emotional intelligence responsible for personal success?
80%
Who created the iceberg model of organizational culture?
Edgar Schein
What are three tangible outcomes of organizational performance?
Financial performance, shareholder return, and product performance.
What are characteristics of resonant leaders?
High EI, positive, inspiring.