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Which of the following is false concerning performance measures?
They are interchangeable and may be substituted for one another.
All of the following are likely to make employees feel more positively toward performance monitoring except:
They are aware when it is taking place so they can censor their actions.
Performance ____ systems are developed by HR and handed to managers to use in evaluation of subordinates; performance ____ feedback occurs whenever a supervisor or subordinate feels a discussion about expectations and performance is necessary.
appraisal; management
A performance rating form used for administrative purposes would be least valid for which of the following circumstances?
Employee feedback
Which of the following is false concerning task-based ratings?
They rely on some trait analysis for accuracy.
When central tendency error occurs, it is often observed that:
an extreme score is avoided in favor of a “safe” score.
Julie is reluctant to assign bad ratings for her subordinates for fear of “ruffling feathers.” As a result, she tends to be unusually easy in her ratings. Julie is committing what type of error?
Leniency error
In looking at how judges perceive performance evaluation, the characteristics most commonly cited in court decisions include all of the following except:
whether raters were consistent over time.
Which of the following is least likely to be a high performance work practice?
Use of clinical decision making to hire for line jobs.
What is the relationship called between the number of individuals actually hired and the number assessed?
Selection ratio
Dana was recently hired by Solar Company after going through its staffing process. Her test results placed her above the cut score. Unfortunately, her performance has been less than satisfactory and Dana's manager is beginning to think that the wrong person was hired. Dana's case might be an example of what type of error?
False positive
What is one consequence of increasing a cut score?
More false negative errors
An organization is looking to hire individuals to fill 8 positions. So far, 20 people have applied for these jobs. What is the selection ratio?
.40
In ____ decision making, informed is combined according to a mathematical formula. In ____ decision making, the relative value of one candidate versus another is weighed in the decision maker’s head.
statistical; clinical
The staffing system at Modular Company involves a process whereby a candidate must successfully pass a cognitive ability test before being allowed to take the physical ability test. This is an example of a
hurdle system.
There are three different strategies for achieving an optimal fit between an applicant and a job opening. They include all of the following except:
Fill each job with candidates that get along with current employees.
An industrial plant has just been sued for racial discrimination in promotion decisions by a group of Hispanic workers. They allege that White workers have been promoted at a higher rate than Hispanic workers. Which one of the following, based on the 80% rule, would indicate that there is adverse impact against the Hispanic workers?
Hispanic promotion rate: 20%, White promotion rate: 30%
A company administered a test to a group of job candidates two months ago. In examining the data, an HR representative discovered that a protected group tended not to do as well on the test as the majority group. This might be an example of what type of discrimination?
Adverse impact
____ is a relatively permanent change in behavior and human characteristics, while ____ is the systematic acquisition of skills, concepts, or attitudes that results in improved
performance in another environment.
Learning; training
All of the following are considered broad categories of learning outcomes except:
Declarative outcomes
Mary, an HR professional, is currently attending a training program where she is learning how to use a new computer program. She is not averse to making mistakes, often using them as an opportunity to further understand the computer program and add to her own knowledge. Mary might be characterized as having a
mastery orientation.
John's company offers a variety of training methods to learn skills. He is currently participating in one program that is often used to prepare high-potential employees for future management responsibilities, providing him with a variety of experiences in different departments that will likely help him obtain future promotions. What type of training method is he most likely participating in?
Job rotation
Julie is currently in a training program for all managers at a certain level in her company. All of the trainees are exposed to the same material which is presented in a very sequential manner.
Whether or not she grasps a specific concept is of no consequence to the presentation of the material. What type of programmed instruction is she most likely experiencing?
Linear programming
What distinguishes critical thinking from ordinary thought?
It requires active involvement in applying the principles under discussion.
Utility analysis is a technique that assesses:
the return on investment of training.
All of the following are true concerning 360 degree feedback except:
A recipient is likely to be more open if others are present to hear the feedback.
Josh works in the HR department of Lunar Company and has been asked to take steps to prevent sexual harassment. He might choose to do all of the following except:
Educate only the male employees on sexual harassment.
Motivation concerns the conditions responsible for variations in intensity, quality, and ____ of ongoing behavior.
direction
What type of motivational approach placed the emphasis for behavior and directed activity directly on the environment?
Behaviorist approach
Which theory proposed that various forces in the psychological environment have valence?
Field theory
What is the basic model for considering the role of motivation in performance?
Performance = (Motivation x Ability) - Situational constraints
Maslow's model fits the person-as-machine metaphor well. Which of the following is false concerning the model?
Workers in the same department are assumed to be at the same needs level.
What is a major problem associated with using contingent reinforcement?
The approach has little or no role for any cognitive activity.
What is the theory called that suggests that tension exists when individuals hold incompatible thoughts?
Dissonance theory
The feedback loop in goal setting theory deals with the discrepancy between:
Actual goal accomplishment and the goal to which the person was committed.
Managers, across all cultures, tend to employ all of the following motivational practices except:
Setting goals and making decisions for employees.