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Foundations of Healthcare
Cultural diversity
the variety of human cultures in a specific region or the world as a whole
Discrimination
(invidious discrimination) the irrational social, racial, religious, sexual, ethnic, or age-related discrimination of people
Empathy
the recognition and understanding of the states of mind - including beliefs, desires, and particularly, emotions of others
Patience
the ability and willingness to wait a long time or carry out a task that takes a long time, especially one that is, by itself, not heavy but boring; also means not getting angry easily or not showing anger in situations of human communication in which the other person is unresonable
responsiblity
the obligation for the proper custody, care, and safekeeing of property or funds entrusted to the possesion or supervision of an individual
stereotyping
a simplified mental picture of an individual or group of people who can share certain characteristic (or stereotypical) qualities
Tact
a careful consideration of the feelings and values of another so as to create harmonious relationships with a reduced potential for conflict or offense
Good health factors
diet, rest, exercise, good posture, avoidence of drugs and alcohol
Professional Appearance
rules or standards of dress and personal appearance established by your place of employment
subjective observation
observations that can not be seen or felt, are commonly called sypmtoms
objective obersvation
observations that can be seen or measured, are commonly called signs
Dependability
capable of being relied on; trustworthy
Willingness to learn
being open to learn and adapt to changes
Competence
qualified and capable of performing a task
Acceptance of criticism
critisism that is constructive and allows you to improve our work
Enthusiasm
enjoyment and displaying a positive attitude
Self motivation
ability to begin or to follow through with a task
Discretion
ability to use good judgement and self retraint in speech or behavior
Team player
working well with others
Communication
exchange of information, thoughts, ideas, and feelings
Feedback
method that can be used to determine whether communication was successful
Listening
essential part of effective communication, means paying attention to and making an effort to hear what the other person is saying
Nonverbal communication
involves the use of facial expression, body language, gestures, eye contact, and touch to convey messages or ideas
Cultural diversity
values, beliefs, attitudes, and customs shared by a group of people and passed from one generation to the next
Teamwork
consists of many professionals with different levels of education, ideas, backgrounds, and interests, working together for the benefit of the patient
Leadership
is the skill or ability to encourage people to work together and do their best to achieve common goals
Democratic leader
encourages the participation of all individuals in decisions that have to be made or problems that have to be solved
Laissez-faire leader
informal type of leader, believes in noninterference in the affairs of others
Autocratic leader
often called a dictator, this individual maintains total rule, makes all of the decisions and has difficulty delegating or sharing duties
Stress
defined as body's reaction to any stimulus that requires a person to adjust to a changing environment
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