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staffing
planning for hiring, deploying qualified people to meet the needs of the patients
scheduling
implementing the staffing plan by assigning personnel to work specific hours and days of the week
models for nurse staffing
patient acuity
budget based
nurse-patient ratio
patient acuity model
severity of patient conditions (multifactorial)
budget based model
staffing developed with a budget plan; based on hours per patient day (HPPD); predictive based on previous trends
nurse-patient ratio model
requires set number of patients cared for by one RN; mandated ratios; CA / MA have legislation-mandating ratios
factors that influence patient outcomes
nursing factors - education, overtime, agency / float pools
organizational factors - structure / philosophy, support, services
types of scheduling
decentralized
self-scheduling
centralized
nursing productivity formula
unit of service (UOS) x the volume (patient days / ED visits) = hours available to create direct productive staffing plan
manager roles
project staffing
explain variances
evaluate staffing
coaching / mentoring staff