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interpersonal communication
communication between two or more people where messages are exchanged to build relationships & meet personal/social goods
strategic communication
purposeful message exchange aimed at achieving specific goals/outcomes in interaction
perception
process of selecting, organizing, & interpreting info from our senses to understand people & situations
selection
(perception), step where we focus attention on specific sensory info while filtering out others
organization
(perception) step where we categorize selected info using mental frame works/patterns to make sense of what we perceive
interpretation
(perception); assigning meaning to what we’ve selected & organized experiences, expectations, & knowledge
schema
mental structure that helps us organize & interpret info based on past experiences & knowledge
attribution
process of explaining cause of someone’s behavior, either thru internal (personality) or external (situation) factors
self-concept
overall idea of who you think you are, shaped by personal experiences & interactions w others
reflected appraisal
part of self-concept developed from how others perceive & respond to us
social comparison
evaluating yourself in relation to others to form beliefs about your abilities, appearance, or status
attitude
learned predisposition to like/dislike something
belief
conviction/acceptance that something is true, even if it cannot be proven
value
deeply held principle that guides behavior & decision-making across situations