introduction to interpersonal communication

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14 Terms

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interpersonal communication

communication between two or more people where messages are exchanged to build relationships & meet personal/social goods

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strategic communication

purposeful message exchange aimed at achieving specific goals/outcomes in interaction

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perception

process of selecting, organizing, & interpreting info from our senses to understand people & situations

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selection

(perception), step where we focus attention on specific sensory info while filtering out others

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organization

(perception) step where we categorize selected info using mental frame works/patterns to make sense of what we perceive

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interpretation

(perception); assigning meaning to what we’ve selected & organized experiences, expectations, & knowledge

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schema

mental structure that helps us organize & interpret info based on past experiences & knowledge

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attribution

process of explaining cause of someone’s behavior, either thru internal (personality) or external (situation) factors

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self-concept

overall idea of who you think you are, shaped by personal experiences & interactions w others

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reflected appraisal

part of self-concept developed from how others perceive & respond to us

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social comparison

evaluating yourself in relation to others to form beliefs about your abilities, appearance, or status

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attitude

learned predisposition to like/dislike something

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belief

conviction/acceptance that something is true, even if it cannot be proven

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value

deeply held principle that guides behavior & decision-making across situations