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What is the action for the medical assistant to take when a patient goes into insulin shock and hypoglycemia?
Glucose
When complying with Standard Precautions, which of the following is an appropriate action for a medical assistant to take?
wearing goggles when processing blood specimens
Which of the following office protocols meets OSHA regulations and standards?
Training on new safety engineer control devices is conducted annually
Which of the following actions should a medical assistant take when performing a capillary puncture?
Apply even pressure to the finger during the collection
Which of the following guidelines applies to sending orders for schedule 2 prescriptions?
Orders can either be written or an e-prescription
Which of the following factors increases the risk for developing Crohn's disease?
Family history
A medical assistant is performing a venipuncture on an older adult patient who has partial thickness burns and scar tissue on the right arm and the antecubital space as well as a full arm cast on the left arm, which of the following sites should the assistant select for the venipuncture?
The right dorsal vein
The medical assistant has assisted the provider in a cyst removal in office. Before the patient is released which of the following documents should the assistant give the patient?
Post procedural instructions
Which of the following areas of the body should a medical assistant use to obtain a patient's temperature during a temporal artery thermometer?
Tympanic
A patient reports sweating, flushed extremities, ringing in his ears and dizziness during his last blood draw. Which of the following should the medical assistant recognize as the greatest risk for the patient while performing venipuncture?
Syncopy
Which of the following is a chronic complication of diabetes mellitus?
retinopathy
A decrease in blood calcium normally stimulates the release of which of the following?
parathyroid hormone
A medical assistant notes the abbreviation NS next to several appointments from the previous day's office schedule. Which of the following is the correct description of the abbreviation?
No show
A medical assistant just placed a Holter monitor on a patient. Which of the following information should the medical assistant include on the teaching about the monitor?
The monitor records emotional upset
Which of the following actions should a medical assistant take when communicating with an older adult patient?
Observe the patient's nonverbal cues for indicating understanding
A medical assistant is preparing the autoclave to sterilize instruments. Which of the following items is required to properly process the instruments?
Sterilization indicators
A medical assistant should identify osteomalasia in which of the following?
Softening of the bone due to Vitamin D deficiency
When performing a venipuncture how many inches above the site should the medical assistant place the tourniquet?
2 inches
Which of the following should a medical assistant obtain when a patient who has a managed care plan requires surgery?
Prior authorization
A patient is having a cardiac stress test when she reports to the medical assistant that she is perspiring. Which of the following actions should the medical assistant take?
Document it
A medical assistant is checking a patient out at the reception desk after the scheduled appointment. Which of the following documents should the assistant check to confirm when the provider would like to have the patient return to the clinic?
The Encounter Form
Medical assistant is scheduling all patients that are having cysts removed to be seen on the 1st Thursday of the month. Which of the following types of scheduling is the assistant using?
Grouping
In the conduction system of the heart which of the following components is stimulated after the SA Node?
AV Node
A medical assistant is preparing to obtain a specimen from a patient for influenza testing. Which of the following sites should the assistant use when collecting the specimen?
Nasopharyngeal
A patient comes into a provider's office and reports intimate partner abuse. Which of the following actions should the medical assistant take to assist the patient?
Provide a list of relevant community organizations/resources
A medical assistant schedules 3 patients to arrive at the same time for each hour of the day and each patient is seen in the order that they arrive. Which scheduling style is the assistant using?
Wave
A new patient inquires about mandatory immunizations for his child. To which of the following organizations should the medical assistant refer the parent?
Centers for medicare and medicaid services
Which of the following should a medical assistant use when sending out reminders to a patient for their yearly appointment?
Tickler file
Giving the patient adequate information concerning the method, risk and consequences prior to a procedure is called?
informed consent
A medical assistant is caring for a patient who expresses a desire to donate their organs for scientific study in the event of their death. The assistant should provide the patient with information about which of the following documents?
Living will
Which of the following terms describes a microorganism's ability to grow in the absence of oxygen?
Anaerobic
A medical assistant is preparing the patient for an EKG. What should the assistant do if the electrodes' adhesives appear ineffective?
Attach the leads with cloth tape
A medical assistant is setting up a tray for a minor procedure. Which of the following actions maintains the sterile field for the tray?
Open the package away from the body
Which of the following is a risk factor for the development of cirrhosis?
Chronic alcohol use
Contact dermatitis can result as a reaction to which of the following substances?
Latex gloves
A medical assistant is preparing to measure a patient's range of motion. Which of the following devices should the assistant use?
Goniometer
A medical assistant should take which of the following actions when removing sutures
Perform sterile hand scrub
Which of the following is a legal tort that involves deception with the intent to deprive another person of their rights?
Negligence
A medical assistant sustains a splash exposure to the eyes from a patient's body fluids. Which of the following is the proper length of time for them to flush their eyes from the eyewash station?
15 minutes
A medical assistant is assisting the provider with a cervical biopsy. Which of the following information is required on the specimen label?
Site of sample
A medical assistant is applying EKG electrodes to a patient who is sweating profusely and reports chest pain. Which of the following actions should the assistant take to acquire an adequate bracing?
Insure the skin is clean and dry
A medical assistant suspects that a pediatric patient is being abused. Which of the following actions is appropriate for the assistant to take?
Notify the provider / Document the abuse.
A parent's/patient's blood stains the medical assistant's uniform. Which of the following should the assistant do first?
Finish the procedure
Proper aseptic technique includes which of the following?
Using an alcohol based rub in place of hand washing
Medical assistant is preparing to administer an eye solution for irrigation. After verifying the provider's prescription, which of the following actions should the assistant take next?
Check the expiration date
When completing a laboratory requisition form for CBC. Which of the following information should a medical assistant include?
Date and time of collection
Which of the following techniques should a medical assistant use to provide support to the joint when applying a bandage to an ankle?
Figure 8
Which of the following is the current universal claim form submitted for an outpatient medical billing?
CMS 1500
Which of the following organizations should an employer consult to arrange bloodborne pathogen training for its employees?
OSHA
Which of the following tasks is the responsibility of the medical assistant when scheduling an outpatient surgical procedure?
Provide the patient with specific preoperative instructions
Medical assistant is obtaining pregnancy test results for a 15 year old patient. The test is negative. To whom should the assistant provide the results?
The patient's legal guardian
Which of the following procedures should a medical assistant identify as a surgical reconstruction?
rhinoplasty
Medical assistant is setting up a surgical tray for a procedure. What distance from the edges of the sterile field should the assistant consider contaminated?
1 inch
A provider orders an ESR to be performed on a patient and describes the test to the patient. Which of the following statements made by the patient indicates an understanding of the teaching?
"The test measures the distance my red blood cells have dropped."
A patient that has a Health Maintenance Organization (HMO) insurance plan requests an appointment for a skin procedure. At which of the following times should the authorization for the procedure be approved?
Before the start of the procedure
Which of the following actions should a medical assistant take to convey a friendly attitude during phone calls?
Enunciate clearly/carefully
The timing for a glucose tolerance test begins when
30 minutes after the patient finishes drinking the glucose
According to OSHA, how often should a facility review and update its exposure control plan at minimum?
Annually
Which of the following conditions is a cause for specimen rejection for a routine urinalysis?
Urine specimen temperature is 73.4 degrees fahrenheit
Part of a medical assistant's job is to inform the patient about which of the following?
Preoperative and postoperative instructions
A provider will be performing a physical exam on a patient who has a sore throat. Which of the following supplies should a medical assistant prepare for the exam?
Reagent strips
A medical assistant should include which of the following instructions when providing a patient with information about the proper use of a transdermal patch?
include the date and time on each patch applied
Medical assistant is submitting an urgent referral request to an insurance company for authorization. Which of the following describes how long the authorization process will take?
24 hours
Medical assistant is caring for a patient who has tuberculosis. With which of the following transmission routes should the assistant take precautions?
Airborne
Which of the following actions should a medical assistant take after obtaining a urine drug screen following a work related accident?
Confirm the patient's identity
When obtaining a head circumference measurement on an infant, where is the correct placement of the tape for the measurement?
at a level slightly above the eyebrows
Which of the following actions should the medical assistant take when performing an ear irrigation?
Ensure the solution is warm
A provider is caring for a patient who has a kidney stone. The medical assistant should document this condition as which of the following in a patient's chart?
Nephrolithiasis
Which of the following are used to determine BMI?
Height and weight
To access their personal health information from the provider's office a patient must provide which of the following types of consent?
Written
Medical assistant pretends to be busy rather than speak to a coworker with whom they have a conflict. The assistant to displaying which of the following types of passive aggressive behavior?
Avoidance
A medical assistant is assisting a provider to obtain a specimen for a papanococular test (pap smear). Which of the following actions should the assistant take?
Place the patient in a lithotomy position
When performing surgical skin preparation a medical assistant should use which of the following solutions?
povidone-iodine
Which of the following laboratory tests requires the medical assistant to follow the chain of custody protocols?
Blood alcohol level
The majority of a cell's DNA is located in which of the following organelles?
Nucleus
Which of the following methods of taking a patient's temperature poses a risk of exposure to bloodborne pathogens?
Rectal
After an infectious agent has infected a new host, which of the following steps is next in the cycle of infection?
Means of exit
In which of the following positions should a medical assistant place a patient for a spirometry?
Seated upright with their chin elevated
Which of the following is the 1st upward wave seen directly following the P wave on EKG tracing?
R wave
A medical assistant is looking up diagnostic codes. Which of the following parts of the diagnostic statement should the assistant use when searching in the alphabetical index?
The main term
A medical assistant is preparing a patient for a cast application. Which of the following actions should the assistant complete before the provider begins the cast application?
Observe the condition of the patient's skin
Observe the condition of the patient's skin
Diabetes
A medical assistant is confirming that a patient is in a basal state prior to a procedure. Which of the following responses by the patient is acceptable?
"I have not eaten anything for 12 hours"
Medical assistant has performed quality control testing on urine dipstick tests which has failed to produce the required control results as per the package insert. Which of the following actions should the assistant take?
Verify the reagent solution expiration date
'Medical assistants should expect a referral to which of the following allied health professionals for a patient who has an increased hemoglobin A1C level?
Endocrinologist
Which of the following actions should a medical assistant take when communicating with a patient who speaks another language than the assistant?
Notify provider
Medical assistants should recognize and report to the provider which of the following patients has an apical pulse rate outside of the expected reference range?
A 6 week old infant with a HR of 80
In which of the following positions is the patient lying on his left side with his left leg slightly bent with his left arm behind his back?
Sims
A provider refers a patient for an MRI of their left arm. Which of the following actions should the medical assistant complete before the patient leaves the office?
Confirm demographic and insurance information
Which of the following methods of examination is used to observe deformities and rashes on a patient's body?
Inspection
A medical assistant who is screening for depression should identify which of the following as a common manifestation?
Decreased appetite
A medical assistant successfully obtains a prior authorization for services for the patient. The insurance will provide which of the following as confirmations?
An authorization
#During a physical examination a medical assistant might witness the provider tapping a patient's body usually with the fingers or a small hammer to elicit sounds or vibratory sensations. What is the name of this examination technique?
Percussion
The medical assistant is transferring a patient from a wheelchair to the examination table by herself. Which of the following actions should the assistant take?
Bend at the knees when lifting your patient
A medical assistant should identify which of the following can result from stress due to financial troubles?
Failure to thrive
Which of the following actions should a medical assistant take prior to obtaining an EKG tracing?
Attach the electrodes to the skin using adhesive gel
A medical assistant should identify which of the following tasks requires the use of gloves?
Removing cyst
Which of the following is the purpose of inverting an evacuated tube after a medical assistant performs a venipuncture?
for proper mixing of the additive contained in the tube and the specimen
A medical assistant is caring for a patient whose blood pressure drops to a dangerously low level. The assistant should place the patient into which of the following positions?
Trendelenburg
A medical assistant obtains an elevated blood pressure reading from a visibly upset patient. Which of the following actions should the assistant take?
Recheck the blood pressure after a few minutes