Interpersonal Final

3 Kinds of Friendships

associative, receptive, reciprocal

Relationship Integration

initiating, experimenting, intensifying, integrating, bonding

Julia Wood’s Component of Relationship Integration

revising

Relationship Disintegration

differentiating, circumscribing, stagnating, avoiding, terminating

denotative

dictionary definition of a word

connotative

feelings and associations about a word

Process of Producing Words

sensory input, filtering, symbolic output

Nature of Language

symbolic, arbitrary, governed by rules, clarity, context and culture

rapport talk

women

report talk

menL

Languag Environment

purpose, people, actual talk, rules of communicationa

abuses of language

slang, libel, slander, profanity

verbal vs. nonverbal

environment, feedback, continuity, channel, control, structure, acquisition

proxemics

space and distance (intimate, personal, social, public)

kinesics

body movements that have a direct translation into words (emblems, illustrators, regulators)

haptics

functional/professional, social/polite, friendship/warmth, love/intimacyc

components of emotion

physiological, cognitive, behavioral, social and cultural

kinds of emotions

facilitative and debilitative, hostile and anxious

perceptual process

selection, organization, interpretationi

influences on perception

physiological states and traits, culture and co-culture, social roles

factors of influence on perception

stereotyping, primacy effect, recency effect, egocentrism, positivity and negativity basis

belief

locus, stability, controlability

characteristics of a group

perception of common goals, network of communication, behavioral interdependence, structured relations, norms, perception of wholeness

3 types of task roles

initiators, information giver, critic

4 types of maintenance roles

encouragers, harmonizers, regulator, observers

two types of leaders

designated or emergent

5M Leadership

model, motivate, manage, make, mentor

3 types of leadership styles

authoritarian, democratic, laissez-faire

5 types of power

reward, coercive, organizational, expert, referent

4 ways of group decisions

majority vote, 2/3 vote, consensus, authority

conflict

expressed struggle, between two independent parties, goals both parties see as incompatible, perceived scarce resources, interference

characteristics of conflict

natural, direct or indirect, content/relational/procedural components, harmful and beneficialt

types of conflict

task, relationship, process, inequity

strategies for managing conflict

avoiding, competing, accommodating, compromising, collaborating

4R method of managing conflict

reason, reaction, results, resolution