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what is market segmentation
-breaking down a market into sub-groups
-a sub group will have similar characteristics and needs
demographics
age
lifestyle
gender
income
lifestyle segmentation
segmentation that divides people into groups based on their opinions and the interests and activities they pursue
benefits of market segmentation
-Identifies opportunities for new product development
-can help differentiate products
-can focus on specific groups of customers
-builds close customer relationships
limitations of market segmentations
can be expensive
can cause missed opportunities elsewhere
-customer characteristics change over time