Home Ec - Consumer - Definitions

Consumer

Someone who buys or uses a good or services

Impulse buying

Buying something on the spur of the moment

Redress

This is when a consumer gets compensation for goods or services that may be faulty

Merchantable quality

This means that a good or service must be of a high standard and fit their purpose E.g pair of oven glove should prevent heat coming through

Guarantee

A legally binding contract made between the consumer and the manufacturer, covering a good. Most be written and usually state a time limit on the guarantee.

Contract

A legal contract is formed between you (buyer) and the seller when you buy a good or pay for a service.

Small claims procedure

A way to deal with disputes regarding faulty goods or services. It’s very quick and easy. It’s cheap only costs €25. You don’t need a solicitor, but good/service must be below €2,000.