anger and aggression

😠 What Is Anger?

Anger is a normal feeling everyone has 🧠❤

It’s what you feel when something seems unfair, scary, or hurtful.

👉 Anger can feel strong and uncomfortable, like when:

• Someone hurts your feelings 💔

• You feel frustrated 😤

• You feel scared 😨

✨ Anger isn’t always bad — it can help you stand up for yourself 👍

But it can also cause problems if it’s not handled well 👎

 

🗣 What Is Hostility?

Hostility is when someone shows anger using words or actions that are mean 😠🗯

It can look like:

• Yelling or saying rude things 🗣

• Not cooperating 🙅

• Breaking rules 🚫

• Making threats 😤

👉 This is also called verbal aggression.

 

🤔 Why Does Hostility Happen?

People act hostile when they feel:

• Threatened 😬

• Powerless 😞

They may act this way to:

• Scare others 😨

• Hurt someone’s feelings 💔

🗣 Verbal Aggression

This means using words to hurt people 🗯

Examples:

• Insults

• Yelling

• Mean comments

💥 Physical Aggression

Physical aggression is when anger turns into hurting people or things 😡💥

Examples:

• Hitting or pushing someone 🤕

• Breaking objects 🪑💣

This is done to:

• Harm someone 😖

• Punish someone 🚫

• Force someone to do what they want 🤝➡😣

 

✅ Anger Is Normal!

Anger is a normal and healthy feeling 🧠❤

Everyone feels angry sometimes—and that’s okay!

You might feel angry when:

• Things feel unfair 😤

• Someone doesn’t respect you 🙅‍♀

• Your rights aren’t respected ⚖

• Things don’t go the way you expected 😞

 

💬 Expressing Anger the Right Way (Assertive Anger)

Being assertive means:

👉 Saying how you feel calmly and clearly 😌🗣

This helps:

• Solve problems 🧩

• Fix conflicts 🤝

• Help others understand you 💡

Example:

“I feel upset because that wasn’t fair. Can we talk about it?” 😊

 

🤔 How People See Anger

Many people think:

• Anger is a bad feeling ❌😠

• It’s uncomfortable to talk about anger 😬

So instead of speaking up, people might:

• Hold it inside 🤐

• Show it in unhealthy ways 😡

🗣 Assertive Communication

💬 What Is Assertive Communication?

Assertive communication means:

👉 Saying how you feel in a calm, respectful way 😌🗣

Not yelling ❌😡

Not staying silent ❌🤐

 

👤 Use “I” Statements

Instead of blaming someone, talk about your own feelings 💭

✅ Good:

“I feel angry when you interrupt me.”

❌ Not so good:

“You always interrupt me!” 😠

Why?

• “You” statements make people feel attacked 🛑

• That can make the argument worse 🔥

 

🌟 Why Assertive Communication Is Helpful

Being assertive helps:

• Solve problems 🧩

• Lower anger 😌

• Help you feel more in control 💪

 

💥 About Letting Anger Out (Catharsis)

Some people think:

“If I hit something, I’ll feel better!” 🥊

🚫 But hitting things (like a punching bag) can:

• Actually make anger worse 😡🔥

✅ Better choices:

• Going for a walk 🚶

• Talking to someone 🗣

• Taking deep breaths 🌬

 

🧠 CBT Skills (Brain Training!)

Cognitive-Behavioral Therapy (CBT) helps your brain slow down 🧠💡

It teaches you to:

• Distract yourself 🎧

• Communicate better 🗣

• Solve problems 🧩

• Change negative thoughts into helpful ones 🔄

👉 Your thoughts ➡ affect your actions!

😡 Hostility & Aggression: What Happens Step-by-Step

🚨 1. Triggering Phase

This is when something starts the anger 🔥

Examples:

• Someone says something mean 🗣😠

• Rules feel unfair 🚫

• Person feels ignored or disrespected 😤

👉 This is the best time to step in 🛑

 

🔥 2. Escalation Phase

Anger is getting bigger 😡⬆

The person is losing control.

You might see:

• Louder voice 📢

• Angry body language 😠

• Pacing or clenched fists ✊

 

💥 3. Crisis Phase

This is the most dangerous part ⚠

The person:

• Loses emotional control 😤

• Loses physical control 💥

• May hurt people or break things 🤕🪑

 

😮‍💨 4. Recovery Phase

The anger starts to cool down ❄

The person begins to calm down.

They may:

• Stop yelling 😌

• Look tired 😴

• Be quieter 🤐

 

🤝 5. Post-Crisis Phase

This is when things return to normal 🌈

The person:

• Regains control 🧠

• May feel sorry or embarrassed 😔

• Can talk about what happened 🗣

 

😡 Hostility & Aggression 🛑 Why Intervening Early Is Important

👉 Intervene as soon as possible! ⏰

Why?

• Helps stop things from getting worse 🚫🔥

• Can prevent physical aggression 🤕❌

• Keeps everyone safe 🛡

Early help works best in:

• Triggering phase 🚨

• Escalation phase 🔥

👩‍⚕🧑‍⚕ What Nurses Do to Help When Someone Is Angry

🤝 1. Build Trust

Nurses try to make clients feel safe and heard 🫶

When people trust the nurse:

• They feel less scared 😌

• They can talk more easily 🗣

 

👀 2. Watch for Warning Signs

Nurses look for signs that anger is getting worse 🚨

These signs include:

• Pacing back and forth 🚶‍♂

• Restlessness 😖

• Talking louder 📢

• Making threats 😠

👉 Catching these signs early helps keep everyone safe!

 

💬 3. Help Clients Share Feelings Safely

Instead of yelling or hurting others, clients are encouraged to:

• Talk about their feelings 🗣

• Use calm communication 💬

• Exercise or move their body 🏃

 

😌 4. Stay Calm and In Control

The nurse stays calm no matter what 😌

This:

• Shows clients how to stay calm too 🧠

• Helps them feel safe and reassured 🛡

 

🛑 5. Set Limits Without Threats

Nurses:

• Set clear rules 🧾

• Do NOT threaten ❌😠

• Help clients feel in control without feeling embarrassed 💙

 

⭐ Super Important Notes

🚨 Safety comes first!

• The #1 priority is keeping everyone safe 🛡

🗣 During the triggering phase:

• Help the client talk about what they’re feeling 💬

• This can stop anger from getting worse 🔥➡❄

🧠 Help maintain control:

• Support calm choices 👍

Anhedonia

👉 Not being able to feel happy or enjoy things 😕

(Important to know, but not the same as anger!)

🚨 When to Get Help from Others (Outside Assistance)

Sometimes, one person can’t handle the situation alone 🛑

That’s when it’s okay—and smart—to ask for help 🆘

👉 Nurses should:

• Know their limits ⚠

• Avoid getting hurt ❌🤕

• Call for help when needed 📞

This keeps everyone safe 🛡

 

🧠 Things to Think About When Intervening

✋ Know Your Limits

Ask yourself:

• “Can I handle this safely?” 🤔

• “Do I need backup?” 👥

👉 If not, delegate or call for help.

 

🧍 Respect Personal Space

• Don’t stand too close 😬

• Don’t trap the person 🚫

• Always keep a clear path to the exit 🚪

⚠ Never let the client stand between you and the door!

 

🔇 Lower the Stimulation

Too much noise and light can make anger worse 😖

So:

• Dim the lights 💡⬇

• Reduce noise 🔕

• Move to a quieter space 🤫

 

🗣 Speak Calmly and Clearly

• Use simple words 🧠

• Speak slowly 😌

• Repeat if needed 🔁

 

🚦 Set Clear Rules (Firm but Kind)

• Say what is okay and not okay 🛑

• Be calm, not threatening ❌😠

• Don’t bargain or argue

🛑 What Are Restraints & Seclusion?

These are last-resort safety tools ⚠

They are used only if someone might hurt themselves or others 🛡

👉 Always remember:

Least restrictive option is best 🌱

🗣 How to Talk to Someone During Restraints or Seclusion

💬 Explain What’s Happening

• Tell the person what you’re doing and why 🧠

• Use short, simple words 🗣

Example:

“We’re doing this to keep you safe.”

 

😌 Reassure Them They’re Safe

• Help calm their fears 😨➡😌

• Remind them where they are 🧭

• Stay kind and calm 🫶

 

🔄 Check Often: Do We Still Need This?

• Keep reassessing 🔍

• Remove or loosen restraints ASAP once it’s safe ✅

 

💙 Respect Dignity & Rights

Even during restraints:

• Treat the person with respect 🙏

• Protect their dignity 💖

• Acknowledge their feelings 😔➡🗣

 

💊 Watch Meds & Feelings

• Monitor how medications affect them 💊

• Respect emotions like fear, anger, or embarrassment 💭

 

👥 Think About Others Too

• Other clients may be scared 😟

• Let them talk about their feelings 🗣

 

🛡 Staff Safety Is Important Too

• Staff practice safety drills 🧑‍⚕👩‍⚕

• Two staff members work together 🤝

• Everyone should know de-escalation skills 🧠✨

😡 When Aggression Can Happen in Mental Illness

Sometimes aggression happens because of specific symptoms, not because someone is “bad.”

🧠 Delusions

• Delusions = fixed false beliefs ❌🧠

• The person believes something that isn’t true, even when shown proof.

Example:

“Everyone is trying to hurt me” 😨

This can make someone feel scared and act defensively 😟➡😡

 

👂 Auditory Hallucinations

• Hearing voices that aren’t really there 👂🗣

• Sometimes voices tell the person to hurt others ⚠

👉 This can be very frightening for the person.

 

🩺 Other Conditions That May Increase Risk

• Dementia or delirium 🧓

• Head injuries 🧠💥

• Being intoxicated (alcohol or drugs) 🍺💊

• Antisocial or borderline personality disorders

 

⚠ Factors Linked to Violent Behavior

Some things that increase risk include:

• Being sick for a long time ⏳

• Many hospital stays 🏥

• History of alcohol use 🍺

• Past suicide attempts 💔

👉 These are risk factors, not guarantees.

😠💙 Anger Attacks in Depression

❓ What Is an Anger Attack?

An anger attack is when someone suddenly feels very, very angry 😡💥

It comes on fast and feels intense.

Key things to know:

• It happens suddenly ⚡

• Mostly words, not hitting or hurting others 🗣❌🤕

• Afterward, the person often feels bad or sorry 😔

 

🎯 What Triggers Anger Attacks?

Anger attacks often happen when someone feels:

• Emotionally trapped 😞🚪

• Like they can’t escape a situation 😣

 

😞 How Is This Linked to Depression?

In depression, anger can show up instead of sadness.

You might see:

• Being easily annoyed 😤

• Overreacting to small things 😠

• Trouble calming down 🧠

• Less ability to cope with stress 🪫

👉 This is common in kids and teens with depression 👦👧

 

📝 Common Symptoms

• Irritability 😤

• Overreacting 😡

• Poor coping skills 🪫

 

🩺 Important Nursing Tip

🚨 Always assess:

• Was this an anger attack (verbal, sudden, remorse after)?

• Or aggression (intent to harm others or objects)?

This helps decide:

• Safety needs 🛡

• Best treatment plan 🧠

💥 Intermittent Explosive Disorder (IED)

IED is a real mental health disorder 🧠

It causes sudden, extreme anger outbursts 😡💥 that are way bigger than the situation.

Key points:

• It’s rare 🧐

• The anger comes in short episodes ⚡

• Outbursts can include:

  • Yelling or raging 🗣

  • Hurting people 🤕

  • Breaking things 🪑💥

⚖ Disproportionate Aggression

This means:

👉 The reaction is much bigger than the problem 😱

Example:

• Small problem ❌🍪

• Huge reaction 😡💥💥

 

🔄 The Emotional Cycle of IED

People with IED often go through a pattern:

1. Tension builds up 😬

2. Explosion happens 💥

3. Remorse after 😔 (feels embarrassed or sorry)

 

👤 Who Gets IED?

• Usually starts in late teens or 20s 🧑

• Diagnosed at age 6 or older 📅

• More common in adult males 👨

👶 Are Temper Tantrums Normal?

Yes—for little kids! 👶😤

• Ages 3–6 → tantrums are normal development

• Kids are still learning how to handle feelings 🧠

🚨 Tantrums ≠ IED

IED is not diagnosed in toddlers.

🎭 Acting Out as a Defense Mechanism

❓ What Does “Acting Out” Mean?

Acting out means:

👉 Showing big feelings through actions instead of words 😡➡💥

It’s an immature defense mechanism (a not-so-great coping skill) 🧠

 

🧠 Why Do People Act Out?

People act out when they:

• Feel stressed 😖

• Feel overwhelmed 😫

• Don’t know how to explain their feelings 🗣❌

So their feelings come out as:

• Yelling 🗣

• Hitting or throwing things 💥

• Breaking rules 🚫

 

😮‍💨 Does Acting Out Help?

Sometimes it gives:

• Short-term relief 😌

• Makes them feel less powerless 💪

But…

❌ It doesn’t fix the real problem

❌ It can cause trouble or hurt others

 

👶 Who Acts Out More Often?

• Children and teens 👦👧

• People who:

  • Can’t handle strong emotions 😭

  • Have trouble putting feelings into words 🧠❌🗣

 

🔍 Why Context Matters

Before judging the behavior, nurses must ask:

• What’s going on right now? 🤔

• Can this person cope with stress? 🧠

• Do they have the skills to express emotions? 🗣

👉 Always assess the situation and their coping ability 📝

🧠 Why the Brain Can Affect Aggression

😊 Serotonin = the “calm” helper

• Serotonin helps control anger 🧘‍♀

• Low serotonin = harder to control impulses 😡

👉 Low serotonin can mean more aggression

 

⚡ Dopamine & Norepinephrine = “energy boosters”

• These chemicals give energy and alertness ⚡

• Too much can lead to:

  • Acting without thinking 🤯

  • Impulsive or violent behavior 💥

 

💊 Can Medications Help?

YES ✅

• Meds can change brain chemicals 🧠

• They can:

  • Lower aggression ⬇😡

  • Help with impulse control 👍

(Nurses always think: Will this med increase or decrease aggression?)

 

🤕 Traumatic Brain Injury (TBI)

If someone hurts their brain:

• From a fall 🤕

• A car accident 🚗

• A head injury 🧠💥

It can damage parts of the brain that control:

• Emotions 😢

• Judgment 🧠

• Anger 😠

This damage can make it harder to control aggressive behavior.

 

🧠 Important Brain Areas Affected

• Limbic system = emotions ❤

• Frontal lobe = decision-making 🧠

• Temporal lobe = behavior & memory 📚

Damage here = less control 😬

👶 Growing Up Matters (Developmental Stages)

👶 Infants & Toddlers

• Little kids show feelings LOUDLY 😭😤

• Temper tantrums are normal for toddlers

• They don’t have good self-control yet 🧠❌

🧒 As We Grow

• As kids get older, their brains mature 🧠✨

• They learn:

  • Self-control ✋

  • How to act appropriately 👍

👉 Growing up = better impulse control

👨‍👩‍👧 Relationships Matter A LOT

💖 Positive Relationships = Protection

Good relationships with:

• Parents 👨‍👩‍👧

• Teachers 🍎

• Friends 🧑‍🤝‍🧑

Help kids:

• Control impulses 🧠

• Handle anger better 😌

👉 These are protective factors 🛡

 

⚠ Unhealthy Environments = Risk

• Dysfunctional families 😞

• Inconsistent rules 🚫📏

Can:

• Increase frustration 😤

• Increase aggressive behavior 😡

👉 These are risk factors ⚠

💔 Interpersonal Rejection (Feeling Rejected)

When someone feels:

• Rejected by parents 😔

• Left out by friends 🚫👫

They may feel:

• Emotional pain 💔

• Frustration 😤

• Low self-esteem 😞

Some people use aggression to:

• Feel in control again 💪

• Feel better emotionally 😌

• Get revenge 😠

🌍 Cultural Considerations in Anger Expression

😠 Anger Looks Different in Different Cultures

Every culture has rules about how it’s okay to show anger 📏🌎

• Some cultures think showing anger is not okay 🚫😡

• Other cultures think it’s okay to show anger more openly 🗣

👉 So anger can look very different depending on where someone comes from.

 

🇺🇸 Anger & Gender in the U.S.

In the United States:

• Traditional rules said girls/women shouldn’t show anger 😶

• Boys/men were often allowed to show anger more 😠

This can cause:

• Feelings being held inside 🤐

• Stress or sadness later 😔

 

🧠 Mental Health Disparities (Unequal Care)

In the past:

• Differences in mental health were blamed on race or ethnicity ❌

Now we know:

• These differences are mostly caused by social factors, like:

  • Money 💰

  • Housing 🏠

  • Education 📚

  • Access to healthcare 🏥

These are called social determinants of health 🌱

 

🤝 How Do We Make Things Fair?

To improve mental health for everyone:

• Get communities involved 🏘

• Fix unfair social conditions ⚖

• Make sure everyone has access to care 💙

This helps create mental health equity (fairness) 🌈

🛡treatment of people Who Are At Risk of Being Aggressive

👀 1. Check Early!

Nurses try to notice problems early 👀⏰

Catching anger early can stop big blow-ups 💥❌

They use:

• Careful watching 🧠

• Talking with the person 🗣

 

💬 2. Talk First

Talking calmly can:

• Help the person feel heard 💙

• Lower anger 😌

Simple, kind words work best 🗣✨

 

💊 3. Use Medicine the Right Way

Sometimes medicine helps calm the brain 🧠💊

• Used carefully and only when needed ⚖

• Often given early in the anger cycle ⏰

• Can be used if someone might hurt:

  • Themselves 😔

  • Others 😟

 

🧠 4. Treat the Real Problem

Anger can be linked to other illnesses, like:

• Schizophrenia 🧠

• Bipolar disorder 🔄

👉 Treating these helps reduce aggression 👍

 

🚨 5. Last Resort: Restraints or Seclusion

If someone is out of control and unsafe ⚠:

• Short-term restraint or seclusion may be used 🛑

• ONLY during a crisis 💥

• Must follow strict legal and ethical rules ⚖

 

⏰ BIG RULE TO REMEMBER

👉 Intervene as soon as possible!

Early help = safer outcomes 🛡

 

👀 Assessment Data: Recognizing Clues

(What nurses LOOK for)

Nurses are like detectives 🕵‍♀️

They watch for clues that someone might become aggressive 😠

🏥 Things That Help Lower Aggression

In psychiatric units, aggression is LESS likely when there is:

• Strong leadership 👩‍⚕👨‍⚕

• Clear staff roles (everyone knows their job) 📋

• Planned activities 🧩👥

Structure = calmer environment 😌

 

🧠 Personal Space Matters

⚠ Feeling crowded in the mind (psychological space)

is more upsetting than just being crowded physically 🚶‍♂🚶‍♀

Feeling:

• Controlled 😣

• Not listened to 😔

➡ Can trigger aggression 😡

 

📜 Look at the Person’s History

Nurses carefully assess:

• Past violent or aggressive behavior 🧨

• History of being hurt or abused 💔

• Alcohol or drug use 🍺💊

These can increase risk ⚠

 

🚨 Watch for Warning Signs

Each person has their own clues that anger is about to explode 💥

Nurses must recognize these early 👀

 

🧠 Data Analysis & Priorities

(What the clues mean)

After gathering clues, nurses ask:

❗ What Problems Might Be Happening?

Common issues include:

• Risk for violence 🚨

• Trouble coping with stress 🪫

• Extra risk if the person is:

  • Intoxicated 🍺

  • Depressed 😔

  • Psychotic 🧠

👉 Safety is the TOP priority 🛡

🎯 Outcome Identification: Goals

(What we WANT to happen)

Nurses set goals to keep everyone safe 💙

✅ Expected Outcomes

The client will:

• 🚫 Not hurt or threaten others

• 😌 Not scare or intimidate people

• 🗣 Talk about feelings without aggression

• 💊 Follow the treatment plan

These goals mean:

👉 Better control

👉 Safer behavior

👉 Healthier coping 🧠✨

 

🏥 Managing the Environment (Stopping Anger BEFORE It Gets Big)

🌱 The Big Idea

👉 If the environment feels calm and organized, people are less likely to act aggressively 😌

 

👥 What Nurses Do to Help

📅 Plan Activities

• Group activities 🧩

• Fun or calming things to do 🎨🧘‍♂
  👉 Keeps people busy and calm

 

👩‍⚕ One-on-One Time

• Talking with someone privately 🗣
  👉 Helps them feel heard and important

 

🤝 Help Solve Problems

• Teach people how to handle disagreements without yelling 😤➡🙂
  👉 This is called conflict resolution

 

🛡 Protect Everyone

Some people might:

• Be confused 🌀

• Be too energetic ⚡

• Be under the influence 🍺

👉 Nurses make sure other clients stay safe ❤

 

👀 Close Supervision

• Nurses watch closely if someone might get aggressive 👁
  👉 This helps stop problems before they start

 

🚦 Managing Anger When It’s Triggering or Escalating

🔔 Triggering Phase (Anger is JUST Starting)

This is when someone is annoyed or upset, but not out of control yet 😠

👩‍⚕ What Nurses Do:

• Approach calmly 😌
  (No yelling, no scary body language)

• Show empathy ❤
  “I can see you’re frustrated.”

• Encourage talking 🗣
  Let them say their feelings instead of acting them out

• Suggest calming activities 🧘‍♀🚶
  Deep breathing, walking, stretching

💡 Goal: Stop anger early

 

🔥 Escalation Phase (Anger Is Getting Bigger)

Now the person is losing control 😤🚨

👩‍⚕ What Nurses Do:

• Take control of the situation 🛑

• Give clear directions 🗣
  Calm voice, firm tone

• Offer medication again 💊
  (If it was refused earlier)

• Bring in extra staff if needed 👥
  This is called a show of force (for safety, not punishment)

💡 Goal: Keep everyone safe

🚨 CRISIS PHASE (Anger is OUT OF CONTROL)

👩‍⚕ What Nurses Do:

• Take charge for safety 🛑
  Nurses are in control now

• Use restraints or seclusion ⛓🚪
  👉 Only if needed and following strict rules

• Get a doctor’s order 🧑‍⚕📄
  Nurses can’t do this without permission

• Work as a team 👥
  Usually 4–6 trained staff help keep everyone safe

💡 Goal: Stop harm and keep everyone safe

 

🌤 RECOVERY PHASE (Calming Down)

👩‍⚕ What Nurses Do:

• Talk about what triggered the anger 🗣💭
  “What made you feel that way?”

• Teach better choices 🧠➡🙂
  Safer ways to handle anger next time

• Check for injuries 🩹
  For both the client and staff

• Write everything down 📝
  (Documentation is important!)

• Debrief staff 👩‍⚕👨‍⚕
  Talk about what went well and what to improve

💡 Goal: Learn from what happened and prevent it next time

🌈 POST-CRISIS PHASE

👩‍⚕ What Nurses Do Now:

• Take off restraints or end seclusion ASAP ⛓➡🙌
  👉 As soon as the person is safe and calm

• Talk calmly about what happened 🗣🙂
  No yelling, no blaming—just explaining

• Give positive feedback 👍
  “You did a good job calming yourself down.”

• Help them rejoin others 👥🎨
  Back to group activities and the unit (milieu)

 

🎯 Big Goal:

Help the person:

• Feel respected 💙

• Understand their behavior 🧠

• Get back to normal routines safely 🏫

🪞 EVALUATION / REFLECTING

This means: “Let’s look back and see how it went” 👀)

After everything is calm, nurses think about what happened and what they can do better next time 🧠✨

 

🎯 BIG GOAL:

Help people use words instead of actions 🗣❤

So they can say how they feel safely, not by hurting anyone.

 

🚨 About Restraints or Seclusion:

• Sometimes they are needed to stop someone from getting hurt ⛑

• BUT they should be:

  • Used only when necessary

  • The least restrictive option 🪢➡🙂 (not more than needed)

💡 Best care happens when anger is stopped early ⏰

(before it turns into a big explosion 💥)

 

🤔 NURSES ASK THEMSELVES:

• ✅ Did this turn out good or not so good?

• 🤷‍♀ What did I do well?

• 📉 What could I do better next time?

• 🧠 How can I improve my skills, knowledge, and attitude?

🏥 Workplace Hostility

(This means people at work being mean, rude, or scary 😬)

In hospitals and clinics, how staff treat each other REALLY matters 🧑‍⚕🤝🧑‍⚕

 

🚨 Why is workplace hostility bad?

When people act mean or intimidating:

• ⚠ Safety goes down

• ❌ More mistakes happen

• 😟 Patients are less happy

• 💸 Costs go up

• 🚪 Staff quit their jobs

So being rude at work doesn’t just hurt feelings — it can hurt patients 😔

 

😡 Types of Bad Behavior

🔊 OVERT (easy to see 👀):

• Yelling 🗣💢

• Threats 🧍‍♂⚠

🐢 PASSIVE (quiet but still bad):

• Refusing to help 🙅‍♀

• Not cooperating 😒

• Bad attitude 😑

 

🩺 How Healthcare Workers Might Show This

Some signs include:

• 📞 Not answering calls or pages

• 😤 Talking in a rude or scary tone

• 👎 Acting impatient

• 🙄 Talking down to others

Even if no one is yelling, this behavior is still harmful.

🏘 Community-Based Care

🧠 Why is this important?

If people take care of their mental health, they are less likely to become aggressive 😌➡🙂

 

✅ What helps people stay calm in the community?

• 🩺 Seeing their doctor regularly

• 💊 Taking their meds the right way

• 🤝 Joining community support programs

• 🗣 Anger management groups

  • Learn how to talk about feelings

  • Learn problem-solving

  • Learn how to handle conflicts without fighting ✋

 

⚠ Why might aggression happen in the community?

Sometimes people may act aggressively because of:

• 🏠 Stressful living situations

• 🍺💊 Alcohol or drug use

• 🔫 Easy access to weapons

• ❌ Not taking medications as prescribed

 

🚨 What can suddenly trigger aggression?

Aggression may happen quickly when someone experiences:

• 🚫 Being told “no” or denied services

• 🧠💭 Acute psychosis (losing touch with reality)

• 🔊 Too much noise or stimulation