Marketing: Unit 1 Key Terms

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Must know the definition of marketing and the 4 Ps!! (computer section with true of false, mcqs, and matching; open notes section, free response NO notes section

47 Terms

1

Product

If a company chooses red packaging, which of the 4 Ps does that fall under?

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2

Price

Ralph Lauren's Polo brand does not allow its retailers to put their items on clearance. Which of the 4 Ps does that fall under?

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3

ROMI

Return on Marketing Investment; the profitability returned to the business based on funds spent on marketing.

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4

Conversion Rate

The percentage of users who have completed a desired action

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5

Demographics

Statistics that describe a population in terms of personal characteristics. (age, race, gender, etc.)

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6

Promotion

Any form of communication a business or organization uses to REMIND, INFORM, OR PERSUADE people about its products and/or improve its public image

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7

Price

the amount customers are WILLING AND ABLE TO PAY, or the value in money or its equivalent placed on a good or service

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8

Product

all the decisions a business makes in the production of it's products including what to make, naming, packaging, labeling, and image

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9

Place

if a company decides to sell in retailers as well as decides to offer free 2 day shipping on their products, which of the 4 Ps are they using?

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10

Niche Marketing

Extremely precise and focused marketing on a small segment

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11

The 4 types of promotion

Advertising, Sales Promotion, Selling, Publicity

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12

The 4 Ps are also known as...

The Marketing Mix

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13

Market Share

A company's percentage of total product sales as a percentage of all companies in a given market

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14

Goods

Physical objects such as clothes or shoes

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15

Services

Activities that are consumed at the same time they are produced

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16

Place

A company decides to sell their product at novelty stores and online. Which of the 4 Ps does that decision fall under.

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17

Publicity

DC Oakes is offering a fund raising night for the National Honor Society. What type of promotion are they using?

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18

Marketing Plan

A formal, written document that directs a company's activities for a specific period of time.

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19

Geographics

Based on where the customer is located and how their location could contribute to their purchases. (Living in a colder area = seeing jackets or boots)

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20

Why SWOT analysis?

Prepares a company for competition for a changing market place and provides guidance and direction for future marketing strategies.

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21

Promotion

If a company decides to rent a billboard which one of the 4P's is this?

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22

What SWOT stands for

Strengths

Weaknesses

Opportunities

Threats

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23

Place

HOW and WHERE you distribute a product and the distribution channels used to get it to the customer

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24

Target Marketing

Group of customers/people with shared demographics who have been identified as the most likely buyers of a company's product or service. Ex:(children's toy marketed toward boys ages 9-11)

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25

7 Functions of Marketing

Product/service management, Channel Management, Marketing Information Management, Pricing, Promotion, Selling, Market Planning

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26

Product Line

A collection of related products marketed under a single brand

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27

Product Width

The number of different product lines a business sells

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28

Product Depth

The number of variations within each product line

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29

Prestige Pricing

A pricing strategy that uses higher prices to suggest quality & exclusivity

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30

Loss Leader

A marketing strategy that prices products lower than the cost to produce them in order to attract new customers or to sell additional products to customers

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31

Penetration Pricing

A pricing strategy in which a business enters the marketplace at an extremely low price in an effort to gain market share

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32

Distribution Channel

The network of interdependent companies through which a product passes from producer until it reaches end userdepth

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33

Marketing Segmentation

Analyzing a market by specific characteristics in order to create a target market. (Example: Demographics, Psychographics, Geographic, Behavioral)

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34

Psychographics

Study on which personality traits, social characteristics, and attitudes consumers base their purchasing decisions on.

(Personality, Interests, Lifestyle, Beliefs, Opinions)

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35

Behavioral

Grouping customers based on what they bought in the past or patterns when making purchasing patterns

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36

Discretionary Income

The money that remains after paying for basic living expenses/necessities

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37

Disposable Income

Income that remains after paying taxes, usually spent on non-necessities

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38

Mass marketing

Using a single marketing strategy to reach all customers

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39

Marketing

the process of developing, promoting, and distributing products to satisfy customer's needs and wants

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40

Customers vs. Consumers

BUY the product, USE the product

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41

Product/ Service management

Developing, improving and maintaining a product mix in response to marketing opportunities (over time)

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42

Channel management

Delivering products to buyers; making decisions about how/where products will be moved, stored, or located

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43

Marketing information management

Gathering, using, and storing customer trends, info, and competition to improve other marketing functions and facilitate critical business decisions

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44

Pricing

Setting the price for a product or service to maximize profit and keep the view of customers, rather than competitors

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45

Selling

Motivating customers to buy a product or service by telling them about fulfilling their needs

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46

Market Planning

Helps qualify customers of product/service and serve them more personalized marketing campaigns that cater to their unique needs

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47

Product, price, place, promotion

What are the 4 Ps?

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