Video and Display Issues

What is native resolution?

Fixed LCD display with optimal pixels

Display looks best at native resolution

Burn-in

When an image ‘sticks’

Try displaying white screen for extended period

Dead pixels

Always black

Manufacturing defect - replace

Flashing screen

Check cable connection

Check display settings in OS

Incorrect color display

Check monitor settings
May need factory reset

Check driver configuration for color tint

Check OS configuration
May have night light ON

Dim image

Check monitor brightness and contrast

Check OS
May have auto-dim at certain time, or power saving, or custom driver settings

Check backlight

LCD Projector issue

Cooling issue
Bulb gets too hot or fans arent working

Check airflow
Clean dust and remove blockages

Audio issues

Check if monitor has its own speaker and volume controls

Check audio input
Possible interference with HDMI, DisplayPort or Thunderbolt

Check for audio jacks

Flickering or incorrect colors

Check cable pins, especially if missing a colorDi

Distorted images

Check OS refresh rate and resolution
Must match the display specifications

Disable hardware acceleration
Check software drivers