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person perception
how we form impressions of ourselves and others, including attributions of behavior
social identity
the “we” aspect of our self-concept; the part of our answers to “Who am I?” that comes from group memberships
attributions
how we explain the causes of events
explanatory style
interpreting good and bad events in optimistic or pessimistice ways
attribution theory
we explain someone’s behavior by crediting either the situation (a situational attribution) or the person’s stable, enduring traits (a dispositional attribution)
fundamental attribution error
tendency for observers, when analyzing others’ behavior, to underestimate the impact of the situation and to overestimate the impact of personal disposition
cultural awareness
the way we explain others’ actions matters
actor-oberver bias
tendency for those acting in a situation to attribute their behavior to external causes, but for observers to attribute others’ behavior to internal causes. this attributes to the fundamental attribution error
prejudice
an unjustifiab;e and usually negative attitude toward a group and its members. generally negative emotions, stereotyped beliefs, and a predisposition to discriminatory action
stereotypes
a generalized belief about a group of people. sometimes are true, but often overgeneralized. can decrease the effort it takes to make judgements
discrimination
unjustifiable negative behavior toward a group or its members. microaggressions.
colorism
people with farker skin tones experience more discrimination and prejudice
just-world phenomenon
tendency for people to believe the world is just and people therefore get what they deserve and deserve what they get
ingroup
“us” — people with whom we share a common identity
outgroup
“them” — those perceived as different or apart from our ingroup
ingroup bias
tendency to favor our own group
scapegoat theory
prejudice offers an outlet for anger by providing someone to blame
ethnocentrism
tendency to view our own ethnic or racial groups as superior
outgroup homogeneity
uniformity of attitudes, personality, and appearance
other-race effect
tendency to recall faces of one’s own race more accurately than faces of other races
attitudes
feelings, often influenced by our beliefs, that predisposes us to respond in a particular way to objects, people, and events
foot-in-door phenomenon
tendency for people who have first agreed to a sma;l request to comply later with a larger request
door-in-face effect
start with an unreasonable request and after being rejected, the next request seems more acceptable
role
a set of expectations (norms) about a social position, defining how those in the position should behave
cognitive dissonance theory
we act ti decrease the discomfort (dissonance) when two of our thoughts (cognitions) are inconsistent (ex. attitude and actions clashing)
persuasion
changing people’s attitudes, potentially influencing their actions
peripheral route persuasion
occurs when people are influencEd by incidental cues, such as a speaker’s attractiveness
central route persuasion
occurs when interested people’s thinking is influenced by considering evidence and arguments
norms
a society’s understood rules for accepted and expected behavior. they prescribe “proper” behavior in individual and social situaitons
social contagion
the spontaneous spread of behaviors
mood linkage
mood sharing
positive herding
when positive reviews of a movie/product generate more positive reviews
conformity
adjusting our behavior/thinking to coincide with a group standard
normative social influence
influence resulting from a person’s desire to gain approval or avoid disapproval
informative social influence
influence resulting from a person’s willingness to accept others’ opinions about reality
obedience
complying with an order or a command
Stanley Milgrim
kindess conflicted with obedience, and obedience usually won
social facilitation
in the presence of others, improved performance on simple or well-learned tasks, and worsened performance on difficult tasks
social loafing
tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable
deindividuation
loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity
group polarization
enhancement of a group’s prevailing inclinations through discussion within the group (happen when like-minded people segregate
groupthink
mode of thinking that occurs when the desire for harmony in a decision-making group overrides realistic appraisal of alternatives
culture
enduring behaviors, ideas, attitudes, values, and traditions shared by a group of people and transmitted from one gen to the next
tight culture
a place with clearly defined and reliably imposed norms
loose culture
a place with flexible and informal norms
culture shock
when we don’t understand what’s expected/accepted
aggression
any physical of verbal behavior meant to harm someone physically or emotionally (antisocial behavior)
monoamine oxidase A (MAOA) gene
involved in breaking down neurotransmitters (low amounts=act aggressively when provoked
frustration-aggression principle
principle that frustration—the blocking of an attempt to achieve some goal—creates anger that can lead to aggression
aversive stimuli that can evoke hostility
hot temperatures, physical pain, personal insults, foul odors, cigarette smoke, crowding
social script
a culturally modeled guide for how to act in various situations
mere-exposure effect
tendency for repeated exposure to novel stimuli to increase our liking of them
reward theory of attraction
we will like those whose behavior is regarding to us, including those who are both willing and able to help us achieve our goals
passionate love
an aroused sate of intense positive absorption in another, usually present at the start of a romantic relationship
compassionate love
the deep affectionate attachment we feel for those with whom our lives intertwine
equity
condition where people receive from a relationship in proportion to what they get
self-disclosure
act of revealing intimate aspects of ourselves to others.
altruism
unselfish regard for the welfare of others
diffusion of responsibility
any single listener=less likely to help
bystander effect
tendency for any given bystander to be less likely to give aid if other bystanders are present
social exchange theory
theory that our social behavior is an exchange process, the aim being to maximize benefis and minimize costs
reciprocity norm
an expectation that people will help, not hurt those who have helped them
social-responsibility norm
an expectation that people will help those needing their help (even is costs outweigh benefits)
conflict
a perceived incompatibility of actions, goals, or ideas
social traps
a situation where two parties, by each pursuing their self-nterest rather than the good of the group, become caught in mutually destructive behavior
mirror-image perceptions
mutual views often held by conflicting parties, as when each side sees itself as ethical and peaceful and views the other side as evil and aggressive
self-fulfilling prophecy
a belief that leads to its own fulfillment
GRIT
graduated and reciprocated initiatives in tension reduction; a strategy designed to decrease international tensions
psychodynamic theories
theories that view personality with a focus on the unconscious mind and the importance of childhood experiences
humanisitc theories
inner capacities for growth+self-fulfillment
personality
an individual’s characteristic pattern of thinking, feeling, and acting
trait theories
look at characteristic patterns of behavior
social-cognitive theories
explore integration between people’s traits and their social context
psychoanalysis
Freud’s theory that attributes thoughts and actions to unconscious motives and conflicts; the technique used in treating psychological disorders by seeking to expose and interpret unconscious tensions