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advocate
championing the rights of individuals or communities
capacity
ability to understand information and consequences of a decision; decision-specific and can change
conflict of interest
situation where a personal/professional interest may influence professional responsibilities
confidentiality
professionally acquired information is kept private
competence
demonstrated ability to perform a professional act
cultural humility
other-oriented practice of working with clients with humility
discrimination
unjust treament based on membership in a social group
electronic social work services
use of computers/techology to provide services, communicate, and manage records
equity deserving group
groups facing systematic barriers to resources/opportunities
human rights
rights to equality, dignity, respect, and freedom from discrimination
informed consent
consent given after adequate explnation of nature, outcome, risks, and alternatives
intersetionality
how occupying multiple social categories result in inequality/discrimination
involuntary service users
people whose involvement is mandated by law (ie. child protection, court orders)
professional boundaries
guidelines setting limits for safe, effective behaviour
reconciliationn
process of repairing relationships beween Indigenous and non-Indigenous peoples, requiring concrete actions
resilience
ability to recover from misfortune or change
self-determination
right to self-direction and freedom of choice
service user(s)
anyone who acceses or receives social work services
social worker
a pearson registered to practice social work or with recognized social work educations
social justice
belief in equal rights and opportunities, acknowledging historical inequalities must be addressed
systematic racism
social structures that produce inequalities based on race
trauma-informed practice
a strengths-based framework responsive to the impact of trauma, emphasizing safety and empowerment