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What term refers to the degree to which a communication context provides nonverbal information?
Channel-rich context
Which type of communication involves the transmission of messages to large audiences through various media channels?
Mass Communication
A set of explicit guidelines governing communication behavior is known as:
explicit rule
What is a channel in communication?
The means through which a message is transmitted
Which of the following is a central element in the transmission model of communication?
channel
In the context of the five needs served by communication, what does affection refer to?
Expression of emotions, warmth, and support
What term refers to a socially devalued physical or social attribute that may be used to mark someone as different?
stigma
What does the content dimension of a message include?
Tangible information, such as facts and statements
Sarah is engaging in self-reflection and self analysis to understand her thoughts and feelings. Which type of communication is she participating?
Intrapersonal Communication
The transaction model of communication emphasizes:
Simultaneous sending and receiving of messages
Which of the following is NOT one of the five needs served by communication?
Dissociation
In which context does communication involve explicit verbal communication and limited cues?
Channel-lean context
Which of the following in NOT one of the six characteristics of communication?
static
The ability to understand a message's content and context is known as:
Communication competence
What term refers to any stimulus that interferes with the process of communication?
noise
Ethics in communication pertains to:
Morally and responsibly communicating with others
A communication dyad refers to:
Communication between two individuals
What is the term for communication between two or more individuals, involving the exchange of thoughts, feelings, and information?
intERpersonal communication
T or F: Gender is solely determined by biological factors and has no connection to communication patterns.
F
In a high-power-distance culture, what is characteristic?
Acceptance of unequal power distribution
High-context cultures:
Rely heavily on nonverbal cues and context
What does "polychronic" refer to in terms of communication?
Engaging in multiple tasks simultaneously
In individualistic cultures, personal goals and achievements take precedence over group harmony.
T
In low-context cultures, communication tends to be indirect and reliant on contextual cues.
False
Gender roles are consistent and unchanging across different cultures.
F
What is the primary focus of expressive talk?
Building and maintaining relationships
Gender roles are:
Culturally defined expectations for behavior based on gender.
In the context of interpersonal communication, culture refers to:
Shared beliefs, values, and practices of a group.
How is society defined in the context of communication?
A community sharing common symbols and practices
Gender identity and sexual orientation are unrelated to interpersonal communication.
F
Culture has a significant influence on how people perceive and express emotions.
T
Ethnocentrism involves evaluating another culture based on the standards and values of one's own culture.
T
Cultural relativism suggests that:
Cultural practices can only be understood within their cultural context.
Cultural norms dictate appropriate behavior in various social situations.
T
The social penetration theory suggests that as relationships progress, communication moves from superficial to more intimate levels.
T
The concept of "face" refers to an individual's physical appearance.
F
Which concept involves the desire to be seen as competent and capable?
Competence face
The "depth" dimension in self-disclosure refers to the breadth of topics disclosed.
F
Social comparison is the tendency to evaluate ourselves by comparing our abilities, attributes, and accomplishments to those of others.
T
How is self-concept influenced, according to the information provided?
By personality, cultural roles, reflected appraisal, and social comparison
Self esteem refers to the feeling of self-worth and self-acceptance.
T
Name one benefit of self-disclosure mentioned in the text.
Enhanced relationships and trust
Reflected appraisal is the process of evaluating oneself based on how others perceive and react to us.
T
The concept of "facework" refers to the efforts individuals make to maintain and negotiate their social identity and reputation in communication.
T
Which concept involves the desire to be liked and accepted by others?
fellowship face
The norm of reciprocity suggests that when someone reveals personal information to you, you are expected to reciprocate by sharing your own personal information.
T
Image management involves the strategic presentation of oneself to others to create a specific impression.
T
What fundamental needs affect self-esteem?
Control, inclusion, and affection
What does your self-concept consist of?
Perceptions about who you are
The Johari Window is a model that helps individuals understand:
Their known and unknown selves in relation to others.
What term refers to the mental picture you have of who you are?
self-concept
Gossip is a form of self-disclosure
T
The need for inclusion is the desire to be seen as competent and capable.
F
Which is an attribution mistake?
Overattribution
What is the term for our natural inclination to pay more attention to negative information than positive information?
Negativity Bias
Which term refers to the tendency to remember the most recent information we receive about a person?
Recency effect
Which term refers to the tendency to attribute positive actions to our own character but attribute negative actions to external factors?
self serving bias
Which of the following is NOT a key component of effective interpersonal communication?
monologue
When we tend to give more importance to information we receive first, it's known as the:
primacy effect
When we attribute the actions of others to their character and not external factors, we're committing:
fundamental attribution error
What is the term for the process of choosing which sensory information to focus on?
selection
What does it mean to be egocentric in perception?
To lack the ability to adopt others' perspectives
What is the process of selecting, organizing, and interpreting information from our senses?
Perception
The term for our tendency to interpret ambiguous information based on what we already believe is called:
perceptual set
What does the term "self-disclosure" mean in interpersonal communication?
The act of giving others information about oneself that one believes they do not already have.
When we pay the most attention to positive information, we are exhibiting what researchers call a:
positivity bias
How can you improve perceptual abilities?
By being mindful of perceptions
What is the term for the tendency to attribute a wide range of behaviors to a single characteristic of a person?
overattribution
What term refers to the belief that one is the center of the universe, leading to biased attributions?
egocentric
When we form judgments about others based on limited information, what are we engaging in?
stereotyping
What is the key term for explanations of behavior that vary according to locus, stability, and controllability?
attribution
What is the legal term for making false spoken statements that harm someone's reputation?
defamation
When someone uses language that conveys respect, appreciation, and validation, they are delivering a:
confirming message
What is the term for language that is deliberately offensive, insulting, or abusive, often targeting a particular group or individual?
hate speech
Which term refers to language that can be interpreted in multiple ways, often due to vagueness or ambiguity?
ambigous language
Language that is used to confirm and validate another person's self-worth is associated with:
supportiveness
Which term refers to the perceived believability, trustworthiness, and expertise of a speaker?
credibility
What term relates to the emotional tone and overall atmosphere in a conversation or interaction?
communication climate
Which type of message implies a judgment about the other person, often leading to defensiveness?
you-statement
What term refers to language that is highly emotional and designed to arouse strong reactions?
profanity
Language can be used to persuade others to think or act in a particular way.
T
The Nature of Language_______
Language consists of words representing objects or concepts.
Which term refers to the characteristic of a speaker that affects their believability?
ethos
The connection between most words and the objects or concepts they symbolize is arbitrary.
T
When language is used to harm someone's reputation through false statements, it is known as:
slander
Which term refers to the literal dictionary definition of a word or phrase?
denotative meaning
What term describes the emotional or cultural associations connected to a word or phrase?
connotative meaning
What is the term for an exaggerated or prejudiced use of language often used to incite hatred or violence?
loaded language
Non-evaluative feedback involves providing judgments and assessments.
F
What do we call nonverbal behaviors that help release physical or emotional tension and stress?
adaptors
Which of the following describes "oculesics" in nonverbal communication?
the study of eye behaviors
____________is referred to those and other characteristics of the voice and is also referred to as paralanguage (meaning “beside language”) to indicate that they go along with the words we speak to convey meaning.
voaclics
In nonverbal communication, what does the term "affect display" refer to?
The use of facial expressions to convey emotions
What term refers to nonverbal behaviors that accompany speech and help convey meaning, such as using hand gestures while talking?
Illustrators
Which term refers to the gestures that have specific, often conventionalized meanings recognized by a given cultural group?
Emblems
In nonverbal communication, what does the term "haptics" refer to?
The use of touch as a form of communication
What is the personal space that people generally reserve for close friends, family, or intimate partners called?
Intimate Distance
The study of how people perceive and use time is known as:
Chronemics
What term refers to the tendency to attribute positive qualities to physically attractive individuals?
halo effect
Which term refers to the use of physical objects to convey nonverbal messages or to support verbal communication?
Artifacts