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21 Terms

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Marketing
The process of creating, communicating, delivering, and exchanging offerings that provide value to customers and society.
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Form Utility
Value added by the product's design.
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Place Utility
Value determined by the accessibility or location of the product.
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Time Utility
Value derived from the availability of a product when needed.
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Possession Utility
Value associated with the ease of purchase.
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Marketing Concept
The approach where businesses meet customer needs while achieving their organizational goals.
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Market Segmentation
The process of dividing a market into groups based on demographics, psychographics, geographics, and behavioristics.
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Psychographics
Market segmentation based on lifestyle and personality.
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Consumer Buying Behavior
The stages a consumer goes through from need awareness to post-purchase behavior.
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Convenience Products
Items purchased frequently with little effort, like snacks.
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Shopping Products
Items requiring more research before purchase, such as electronics.
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Specialty Products
Unique products with brand loyalty, like luxury cars.
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Product Life Cycle
Stages a product goes through: Introduction, Growth, Maturity, Decline.
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Brand Name
The spoken representation of a brand.
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Brand Equity
The market strength of a brand.
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Price Skimming
A strategy with a high initial price that is reduced over time.
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Penetration Pricing
A low initial price aimed at gaining market share.
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Intensive Distribution
A strategy where a product is available in all outlets.
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Selective Distribution
A strategy involving limited outlets for a product.
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Integrated Marketing Communications (IMC)
The coordination of promotional efforts for maximum impact.
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Promotion Mix
Elements of promotional strategies including advertising, personal selling, sales promotion, and public relations.