Social Interaction & Prototyping

Flashcards about Social Interaction and Prototyping

Social Interaction

Social technologies developed to enable us to persist in being social when apart

Digital Detox

Excess tech use may be getting in the way of your wellness

Sacks et al. (1978)

Conversation analysis proposes turn allocation rules for conversations.

Back channeling signals

Uh huh, umm, aha, ahh

Sacks et al. (1978)

Proposes turn allocation rules: current speaker chooses the next speaker; another person decides to start speaking; the current speaker continues talking.

Breakdowns in conversation / misunderstandings

includes requests for reiteration (e.g., A: this one? B: no, that one!) and tokens (e.g., eh? huh? what?)

Draper et al. 1998

Telepresence refers to an experience that appears to involve displacement of the user’s self-perception into a computer-mediated environment.

Social presence

The subjective experience of being present with a real person in technology-mediated communication and environments

Co-Presence

Co-located groups who want to collaborate, enabled by technologies like tabletops and whiteboards.

Coordination Mechanisms

When a group of people act or interact together, they need to coordinate themselves using verbal & non-verbal communication, schedules, rules, conventions and shared external representation

Awareness Mechanisms

Knowing who is around, what is happening, and who is talking with whom

Peripheral Awareness

Keeping an eye on things happening in the periphery of vision, allowing tracking of what others are doing without explicit cues.

Situational Awareness

Being aware of what is happening around you in order to understand how information and your actions will affect ongoing and future events

BJ Fogg

Computer products can leverage principles of social influence to motivate and persuade.

Prototyping designs

A crucial step in the user-centred design process to develop design ideas and make them concrete

Prototype

Early model or version of something used in many design fields to test ideas

Sketching

Crudity means people concentrate on high-level concepts rather than details

Interactive Paper Prototypes

Allows designers to test competing representations, good for eliciting user reactions, modifications, suggestions

Storyboards

A series of sketches/individual frames presenting a sequential storyline, showing how a user might progress, focusing on task & context

Wizard of Oz Prototypes

A technique whereby a person is controlling the interface or particular aspects of the interaction; the user thinks they are interacting with a computer

Why Prototype

Find problems early with input from diverse user groups, quick improvements, low cost

Low fidelity prototypes

Cheaper, but limited feedback capabilities

High fidelity prototypes

More expensive & time-consuming, but greater information yield

Low-Fidelity Prototyping

Uses media which are unlike the final media (e.g., paper, cardboard); quick, cheap, easily changed

Mid- & High-Fidelity Prototyping

Look more like the final system/design than a low-fidelity version; definition of mid-fidelity is debatable, but generally has some kind of simulated functionality

Horizontal prototype

Wide range of functions but with little detail

Vertical prototype

A lot of detail but only for few functions