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AGLS 4308
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Adaptation is more important when the external environment is ________.
volatile
An important responsibility for ________ is to formulate strategies for the future survival and prosperity of the organization
top executives
________ is the use of people and resources to carry out essential operations in a way that minimizes costs and avoids wasted effort and resources.
efficiency
What is the MOST accurate description of culture clusters?
countries with a similar set of values
Which condition is LEAST important for the success of a new strategy?
It is similar to a strategy that was previously successful
Which description of cross-cultural research on leadership is MOST accurate?
Methodological problems make the interpretation of results very difficult
Which attribute was considered important for leaders in all of the cultures that were studied?
decisive
The study of global leadership is focused on the ________ challenges that confront the leaders of multinational organizations
practical
Which value was NOT regarded as important for effective leadership in all the cultures that were studied?
compassionate
The shift in focus of leadership literatures reflects an increased interest in understanding how executives can transform their companies to cope with all of the following EXCEPT ________
maintaining the status quo
Define Leadership
Leadership is a process in which an individual influences a group to achieve a common goal
Transformational leadership describes how effective leaders inspire and transform followers by appealing to their ideals and emotions
True
Attributions of charisma are ________ for leaders who have influenced people to collectively achieve objectives that initially seemed impossible.
Probable
Transformational and charismatic leadership are similar in most respects and the terms can be used interchangeably to describe leaders
false
Charismatic leadership is essential for a CEO to be effective.
False
People with a strong internal locus of control orientation believe that events are determined mostly by chance or fate and they can do little to improve their lives
False
__ are relatively stable dispositions to behave in a particular way.
Personality Traits
Followers who identify with the leader are more likely to do all of the following EXCEPT
reject the leader out of fear
A leader who supports the status quo or advocates only small, incremental changes will not be viewed as charismatic.
True
All of the following are related concepts EXCEPT a. self esteem, b. self confidence, c. self control, d. self efficacy
self control
Managers who derailed were less able to handle pressure and were more prone to moodiness, angry outbursts, and inconsistent behavior.
true
is a Greek word that means "divinely inspired gift."
charisma
which of the following is NOT an example of a personality trait
affiliation
The consequences for followers are ________with a positive charismatic leader than with a negative charismatic
better
Empathy, charm, tact, and diplomacy are examples of ________ skills.
interpersonal
People who have an external locus of control are more likely to be effective managers
false
What is the LEAST important reason for delegating to subordinates?
Ensure subordinates have enough work to do
Decisions about what to delegate to a subordinate are MOST likely to be influenced by how
competent and trustworthy the subordinate is
A manager should NOT delegate tasks that are
symbolically important
Which is the following is a guideline for encouraging participation by subordinates in a meeting to discuss a proposed change by a manager
Present the proposal as tentative and encourage subordinates to improve it
__ involves the perception by members of an organization that they have the opportunity to determine their work roles, accomplish meaningful work, and influence important events
empowering leaders
__ involves efforts by a leader to enlist the aid of others in making important decision
Participative leadership
Decision processes usually __
are characterized by confusion and emotionality
Important decisions in organizations
typically require the support and authorization of many different people
If a subordinate lasks the necessary skills and knowledge, delegating responsibility for a more significant task
may cause the subordinate to worry about failure
Failure to delegate
may occur due to a managers insecurity
Which type of change involves using networked workstations, order processing systems, and intranets with groupware for idea sharing among employees?
Technology
Top management should NOT __ to facilitate change
dictate the details of how
What is the initial stage in the multi-stage model of reaction to change
denial
Which is MOST likely to be effective for implementing major change?
Provide opportunities to experience early success in implementing change
What is the recommended way to deal with someone in a key position who continues to resist change and is likely to sabotage it?
Find a qualified replacement who supports the change
Control over access to information is a source of power over __
peers, superiors, and subordinates
Explaining why a proposed activity would be good for the target person is an example of which tactic?
apprising
Which influence tactic is used MOST frequently in organizations?
rational persuasion
Which influence tactic is most dependent on the agents reward power?
exchanging
Strong expert power is MOST likely to enhance the effectiveness of which tactic
legitimating
__ power is based on formal authority, and it involves the rights, prerogatives, obligations, and duties associated with a particular position in an organization
legitimate
__ power is the perception by the target person that an agent can provide important resources and remunerations desired by the target person
reward
__ power is derived from a target persons strong feelings of affection, admiration, and loyality toward the agent
referent
Power __
changes over time
giving compliments, doing unsolicited favors, acting deferential and respectful, and acting especially friendly and helpful before making a request are examples of
ingratiation
What is the best explanation for so many different definitions of leadership?
disagreement about what should be considered leadership processes
What is the most common element in definitions of leadership
leadership is an influence process
What process is emphasized in the definition of leadership proposed by Yukl?
facilitating collective efforts to accomplish shared objectives
Charismatic leadership is an example of which approach for studying leadership?
leaders traits
Most leadership theories emphasize
both leader and follower characteristics
A theory that emphasizes leader traits and skills as determinants of leadership behavior is best categorized at what level?
individual
Which of the following statements best defines innovation?
the process of taking an idea from inception to impact
what are two dimensions of the environment component in a strategic plan?
external (macro) and internal (micro)
Which of the following is NOT considered a resource in an organiztion
political connections
What is the purpose of a SWOT analysis in strategic planning?
to analyze both the internal and external contexts of an organization
In the SWOT analysis model, what does the acronym SWOT stand for?
Strengths, weaknesses, opportunities, threats
Which of the following is not an example of clarifying behavior by a leader?
ask the subordinate to set performance goals
Which type of behavior is least likely to occur with people outside the leaders work unit?
Representing
To improve problem-solving, it is recommended that manager should
Look for ways to self related problems at the same time
Most of the theories in research on effective leadership behavior, involve ___ defined behaviors
At least five broadly
According to studies, leader task, oriented behavior is __ related to subordinate satisfaction
Consistently
__ leadership is another name for the behavior category involving decision-making procedures that a leader can use to involve others and decisions about the work
Democratic
What is another term for transformational leadership?
Visionary leadership
Descriptive research on effective manager, suggest that they
Give priority to important problems that can be solved
According to path theory, supportive leadership contributes, most the subordinate satisfaction, and motivation when the task is
Tedious and stressful
Managers and large units are most likely to
Spend more time in planning and coordinating
In a crisis situation, effective leaders are likely to
Act more decisively
Leader instruction, and how to do a task has a little effect on the performance of employees who already know how to do it. This example illustrates, which of the following.
Neutralizer
__ include bureaucratic rules policy regulations that must be observed
Constraints
Low level managers are primarily concerned with
Facilitating work activities
What does emphasize more in ethical leader, leadership theories than a transformational leadership?
Leader values
Which type of value is not emphasized and theories of ethical leadership?
Hedonism
Which of the following was not a recommendation for ethical leader, leadership behavior?
Stay neutral and political conflicts in involving ethical issues
When evaluating whether deception is justified when the purpose is to help another person avoid serious harm, one asserting the extent to which the __ justify the _
Ends, means
The follower consequence is associated with abusive supervision, include more
Aggressive behavior toward the organization
Low quality exchange subordinates get more __ when mistakes and performance difficulties occur
Blame
Correcting performance deficiencies
Is an important difficult managerial responsibility
Which is an example of a situational cause beyond the control of a subordinate
Failure by outsiders to carry out their part of a project on time
Which of the following is not a suggested way for a leader to increase a subordinate confidence
Lower expectations for the person
Specific feedback and examples of performance deficiencies
Should be kept brief
Member skills and clear roll expectations are more important.
During a period of change in team membership
Group performance will be __ when the members have the knowledge and skills necessary to do the work and they understand what to do, how to do it, when it must be done, and by whom
Higher
The performance of a team depends__
On both the motivation and skills of members, and on how members are organized to use their skills
Resource acquisition is less important for a group that __
Has its own ample supply of resources
The __ phase involves the determining who will be members of the group and making initial decisions about performance strategies, work assignments, and member roles in the group
Transition
Trainee should have ample opportunity to practice skills they are learning __ the training.
Both during and after
A challenging situation involves
Risky decisions to make
Feedback is likely to be more accurate when the rating questionnaire tracks behaviors that are
Meaningful
Which approach for leadership development is used most often by organizations
Formal training programs
Research on the way managers acquire leadership skills find that
Learning from experience is an important source of leadership skills