CAP3104 Final Exam Study

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Last updated 6:01 PM on 12/1/25
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55 Terms

1
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What is interaction design?

Designing how users and computers communicate to make systems usable and satisfying.

2
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What is the Gulf of Execution?

The gap between what a user wants to do and how to do it in the system.

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What is the Gulf of Evaluation?

The gap between system output and the user understanding it.

4
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What are Norman’s 7 stages of action?

Goal → Intention → Actions → Execute → Perceive → Interpret → Evaluate

5
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What is a WIMP interface?

Windows, Icons, Menus, Pointer

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What is a GUI?

Interface using visual elements that users can interact with.

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What is a tangible interface?

Uses physical objects to interact with digital data.

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What is a voice interface?

Uses spoken commands (Siri, Alexa).

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What is a natural user interface (NUI)?

Feels natural/human (gestures, motion tracking, VR)

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What is a multimodal interaction?

Using multiple input types at once (voice + touch)

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What is selective attention?

Focusing on one task and ignoring others.

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What is divided attention?

Attempting to multitask (less effective)

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What is working memory?

Short-term memory; limited to ~7 items

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at is a mental memory?

A user’s internal idea of how a system works.

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What is cognitive load?

The mental effort required to perform a task

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What is the Gestalt principle of proximity?

Things close together are perceived as a group

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What is the Gestalt principle of similiarity?

Similar items appear grouped

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What is affordance?

A visual clue about what you can do (button looks pressable).

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What are constraints?

Design limits that prevent user error.

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What is mapping?

Relationship between control and outcomes (stove knobs)

21
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What is an interview?

One-on-one discussion to explore user thoughts in depth

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What is a survey?

Large-scale questionnaire for general info

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What is observation?

Watching users to avoid bias

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What is contextual inquiry?

Observing users in their real environment

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What is a persona?

Fictional representation of a typical user

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What is a scenario?

Story describing how a user uses the system

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What is qualitative data?

Non-numerical insights (quotes, behaviors)

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What are quantitative data?

Numerical data (times, errors, success rates)

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What is thematic analysis?

Grouping qualitative data into themes

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What is triangulation?

Using multiple methods to verify findings

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What are functional requirements?

What the system must do (features)

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What are non-functional requirements?

Quality attributes (usability, performance)

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What are user requirements?

What users need or want from the system

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What are use cases?

Step-by-step interactions between user and system

35
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What is visceral design?

First impressions and aesthetics.

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What is behavioral design?

Usability and functionality during use

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What is reflective design?

Long-term meaning and personal value

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What is the aesthetic-usability effect?

Attractive things feel easier to use

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What is the Input-Process-Output model?

User input → system processes → system output

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What is RAM?

Fast, temporary memory

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What is storage?

Long-term memory

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What is a sensor?

Device that collects physical data (GPS, mic, camera)

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What is event-driven programming?

System reacts to user actions (clicks, touches)

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What is a low-fidelity prototype?

Rough sketches, fast and cheap

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What is a high-fidelity prototype?

Detailed, interactive, closer to final product

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What is a storyboard?

Comic-strip showing user steps

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What is iterative design?

Design → test → refine → repeat

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What is heuristic evaluation?

Experts check designs using usability principles

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What are Nielsen’s heuristics?

Visibility, consistency, control, error prevention

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What is usability testing?

Observing users performing tasks

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What is the think-aloud method?

Users speak their thoughts during tasks

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What is immersion?

Feeling surrounded by the virtual world

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What is presence?

Feeling physically located inside VR

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What is latency?

Delay between movement and display update

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What are challenges in VR?

Motion sickness, tracking accuracy, navigation