customer service situations
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18 Terms
Carol Dreams
Tell me about a difficult customer.
Carol Dreams
How do you handle pressure or conflict?
Carol Dreams
Give an example of problem-solving.
L'Aceretta
How do you handle stress or multitasking?
L'Aceretta
Give an example of working under pressure.
L'Aceretta
How do you prioritize your work?
Hidravolt Guagua
How do you handle unexpected responsibilities?
Hidravolt Guagua
Tell me about a time you took initiative.
Hidravolt Guagua
Describe your customer service experience.
Wrong QR
Tell me about a time you caught a mistake.
Wrong QR
How do you ensure quality in your work?
Wrong QR
Have you ever prevented a problem before it happened?
Caratulas Numbering
How do you handle change?
Caratulas Numbering
Tell me about a time you had to learn something quickly.
Caratulas Numbering
How do you pick up new tools or systems?
Illuminated Sign Turnaround
Have you ever exceeded a customer’s expectations?
Illuminated Sign Turnaround
Describe a time you turned a hesitant customer into a sale.
Illuminated Sign Turnaround
What strategies do you use to identify customer needs?
Note 
Flashcards (27)