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Canadian Federation of mental health nurses standards of practice (2023)
Providing competent professional care through the development of therapeutic relationships
Performing/refining client assessments
Administering and monitoring therapeutic interventions
Effectively managing rapidly changing situations
Intervening through the teaching/coaching function
Monitoring and ensuring quality of health care practices
Practicing within organizational work role structure
Therapeutic communication skills
Effective interpersonal communication skills are the building blocks of all successful therapeutic relationships
Mental health and substance use nurses need to learn a wide range of communication skills and be able to apply these appropriately in interactions with their clients
Some important principles of therapeutic communication
Client is primary focus
Professional attitude sets the tone
Use self-disclosure cautiously & only when it serves a therapeutic purpose
Avoid social relationships with clients
Maintain client confidentiality
Assess competence to determine level of understanding
Non-judgemental attitude
Guide client
Use clarifying statements
The communication process
Self-awareness
Verbal
Non-verbal
Empathic linkages
Therapeutic communication skills: Non-verbal
Silence
Active listening
Gestures
facial expressions
Body language
Leaning forward
Therapeutic communication skills: Verbal
Offering a general lead
Accepting
Sharing observations
Broad general statements
Giving recognition
Reflecting
Providing information
Paraphrasing
Reframing
Seeking clarification
Restating
Verbalization implied thoughts and feelings
Seeking consensual validation
Encourage evaluation
Placing the event in time or sequence
Encouraging comparison
Encouraging description of perception
Reflecting
Potential blocks to therapeutic communication
Giving advice
Asking personal questions/probing
Automatic responses/cliches
Giving approval/disapproval
agreeing/ disagreeing
Asking for explanations/ “why” questions
Inappropriate self-disclosure
Defensive responses
Changing the subject
Arguing
Personal relationships
Social communication
Personal or intimate relationship
Identification of needs may not occur
Personal goals may or may not be discussed
Constructive or destructive dependency may occur
No specialized skills required
Therapeutic relationships
Therapeutic communication
Professional relationship with defined boundaries
Needs are identified by the client or with the help of the nurses as required
Personal goals are set by the client
Independence is promoted
Specialized nursing skills are used
Essential conditions for establishing, maintaining & terminating therapeutic relationships in nursing
Unconditional positive regard:Acceptance and caring
Congruence:Genuineness and realness
Empathy:Being listened to and being understood
Therapeutic nurse client relationship stages & tasks (Peplau, 1952)
Orientation phase
Working phase
Termination phase
Orientation phase (Therapeutic nurse client relationship stages & tasks Peplau, 1952)
First meeting
Build trust & Rapport
Confidentiality in the relationship
Setting parameters
Testing the relationship
Working phase (Therapeutic nurse client relationship stages & tasks Peplau, 1952)
Problems and issues are identified
Plans are made to address problems and act on them
Ongoing assessment
Termination phase (Therapeutic nurse client relationship stages & tasks Peplau, 1952)
Last meeting
Celebrate goals that have been met
Acknowledge loss that may accompany ending of therapeutic relationship
Validate plans for the future
What’s therapeutic about therapeutic nurse-client relationships (Shatter, Starr & Thomas, 2007)
Knowing the whole person
What services recipients find therapeutic and therapeutic relationships
Knowing the whole person (What’s therapeutic about therapeutic nurse-client relationships Shatter, Starr & Thomas, 2007)
Therapeutic relationships require in-depth personal knowledge of service recipients which is acquired only with time, understanding and skill
Knowing the whole person is key to enhancing the therapeutic potential of relationships
What service recipients find therapeutic and therapeutic relationships (What’s therapeutic about therapeutic nurse-client relationships (Shatter, Starr & Thomas, 2007)
Relate to me
Show acceptance
Understanding
Validation
Get to know me
Listen attentively
Get to the solution
Confidence
Emotional support and care
Appropriate education and referrals
Transference
A client's expectations, feelings and desires for a person in their past unconsciously transferring and being redirected to a nurse counsellor
When transference occurs, the client may start to interact with the nurse as though they are the individual in their past
Common types of transference include maternal transference, paternal transference,sibling transference and non-familial transference
Countertransference
A nurse’s expectations, feelings and desires for a person in their past unconsciously transferring and being redirected to a client
When countertransference occurs, the nurse may start to interact with the client as though they are the individual in their past
Common types of counter transference include maternal countertransference, paternal counter transference, sibling countertransference, and non-familial countertransference
Managing transference & counter transference in therapeutic relationships
Mindfulness
Empathy
Peer support
Continual self-reflection
Clear boundaries
Bio/psycho/social/ spiritual assessment
Biological factors
Psychological factors
Social factors
Spiritual factors
Biological factors (Bio/psycho/social/ spiritual assessment)
Physical, physiological, chemical, neurological, or genetic conditions/factors
Health status
Physical examination
Physical function
Pharmacologic
Psychological factors (Bio/psycho/social/ spiritual assessment)
Factors related to psychological processing of thoughts, feelings, and behaviour sense of self and well-being
Responses to mental health problems
Mental status
Behaviour
Self-concept
Stress and coping
Risk assessment
Social factors (Bio/psycho/social/ spiritual assessment)
Factors that account for the influence of social forces encompassing the patient, family, and community within cultural settings
Functional status
Social systems
Cultural
Family
Community
Spiritual
Occupation
Leegal
Quality of life
Spiritual factors (Bio/psycho/social/ spiritual assessment)
Relates to the core of whom we are; th essence of our being
What gives life meaning?
Believes in sacred power?
Participated in religious activities
Assessment as a process
A purposeful, systematic, and dynamic process that is ongoing throughout the nurse’s relationship with individuals in her or his care
Involves the collection, validation, analysis, synthesis, organization, and documentation of client health illness information
Comprehensive assessment
Includes a complete health history, physical, and diagnostic testing
Screening: recognize symptoms, risk factors, or emotional difficulties
Develops a holistic understanding of the individual's problems
Focused assessment
A collection of specific information about a particular need
Briefer, narrower in scope, and more present oriented
Two key factors
Two key factors (Focused assessment)
The immediate needs of the client and the practice setting
Techniques of data collection (assessment)
Observations
Examinations
Interview
Collaboration with colleagues
Observations (Techniques of data collection assessment)
Verbal and nonverbal
Examinations (Techniques of data collection assessment)
Physical and mental status
Interview (Techniques of data collection assessment)
May also include family and friends
Factors that facilitate effective interviewing and barriers
Components of a psychiatric interview
Chief complaint
History of present illness
Psychiatric review of symptoms
Psychiatric history
Suicide and homicide risk assessment
Medical history
Family history
Social history
Substance use
Mental status examination
Biopsychosocial/psychiatric/spiritual Mental health nursing assessment
Begins with assumptions that humans are whole, integrated beings who live in constant and reciprocal relationship with their physical and social environments
Types of sources of information
Objective data (also called signs): are directly observable and measurable
Subjective data (symptoms): are neither directly observable nor measurable
Documentation
Generally speaking, there are two common approaches to documentation
Source oriented
Problem oriented
Information may be entered in the client record in several ways.
Includes fill-in forms, flow sheets, checklists, and narrative notes
Electronic medical records are becoming more common
Mental health examination
The mental status examination (MSE) is a set of standardized observations and questions designed to evaluate sensorium, perception, thinking, feeling and behaviour
The MSE records observed behaviour, cognitive abilities and inner experiences expressed during a psychiatric interview
The MSE yields information that is critical for making a diagnostic assessment and initiating or modifying a course of treatment
Information assessed in mental status examination (MSE)
General observations- appearance, psychomotor behaviour/activity, attitude toward interviewer
Mood and affect- expressed feeling, facial expression, euthymic, euphoric, dysphoric
Speech- rate, rhythm, tone, amount
Perception- visual, olfactory, sensory, auditory
Thought- content, delusions
Sensorium- LOC, Orientation, memory, concentration
Judgement- Good, fair, poor
Insight- Good, fair, poor, etc
Assessing Risk and protective factors: suicide assessment
Risk factors
Protective factors
Promotive factors
Involves garnering specific details regarding:
Suicidal ideation
Threats of suicide
Suicide attempt
Assaultive or homicidal indirections
ABC (Mental status examination Mneumonic)
Appearance
Behaviour
Cooperation with interview
STAMP (Mental status examination Mneumonic)
Speech
Thought process and though content
Affect
Mood
Perception
LICKER (Mental status examination Mneumonic)
Level of consciousness
Insight
Cognition
Knowledge
Endings
Reliability/Judgement
Self-awareness
Self- examination by the nurse of their own emotions, motivation and beliefs to determine how these factors shape their behaviour
Social biases can be particularly problematic for nurse-client relationship
Nurse needs to avoid projecting personal feelings and beliefs onto clients
Diagnostic and statistical manual of Mental disorders-5 (APA,2013)
The DSM-5 is the standard classification of mental disorders used by mental health professionals in North America
It contains descriptions, symptoms and other criteria for diagnosing mental disorders
It provides a common language for clinicians to communicate about clients
It establishes consistent and reliable diagnoses that can be used in research on mental disorders
Substance use nursing competencies for Entry-to-Practice
Screening for substance use concerns
Assessment of substance use
Point-in-time
Lifetime
Level 1 Screening (Standardized substance use screening)
Index of suspicion
Ask a few questions
Level 2 screening (Standardized substance use screening)
CAGE
CAGE-AID
Alcohol use scale (AUS)
Drug use scale (DUS)
Substance abuse treatment scale (SATS)
Readiness to change (RTC)
Alcohol use disorder identification test (AUDIT)
Point-in-time assessment (Standardized substance use assessment)
Drug and alcohol lifetime inventory (DALI)
Drug abuse screening test (DAST)
Michigan Alcohol screening test (MAST)
Timeline follow back interview (TFBI)
Lifetime assessment screening (Standardized substance use assessment)
Addictions severity index (ASI)
Standardized substance use assessment
Point in time assessment
Lifetime assessment screening