Oral communication midterm

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40 Terms

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communication

a complex process through which we express, interpret, and coordinate messages with others

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Messages

verbal utterances, visual images, and nonverbal behaviors used to convey thoughts and feelings

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Encoding

the process of creating messages

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Decoding

the process of interpreting a message

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Feedback

a response message that indicates how the initial message was interpreted

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Intrapersonal communication

refers to the interactions that occur in our minds when we are talking to ourselves

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interpersonal communication

characterized by informal interaction between two people who have an identifiable relationship with each other

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Channels

both the route traveled by the message and the means of transportation

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Synchronicity

the extent to which a channel allows for immediate feedback

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communication competence

the impression that communicative behavior is appropriate and effective in a given situation

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self-perception

the overall view we have of ourselves based on both self-concept and self-esteem

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self-esteem

the degree to which we value ourselves based on our self-concept

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independent self-perceptions

based on the belief that traits and abilities are both internal to the person and generally applicable to a variety of situations

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interdependent self-perceptions

based on the belief that traits and abilities are specific to a particular context or relationship

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self-fulfilling prophecy

an inaccurate perception of a skill, characteristic, or situation that leads to behaviors that perpetuate that false perceptions are true

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values

the commonly accepted standards of what is considered right and wrong, good and evil, fair and unjust, and so on

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intercultural communication

the interactions that occur between people across cultures

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dominant culture

the learned system of norms held by the majority group of empowered people in a society

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co-culture

a nondominant cultural group comprised of people who hold common values, beliefs, attitudes, and customs that differ from those of the dominant culture

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cultural identity

the part of our self-concept that is based on how closely we associate ourselves with the dominant culture and various co-cultures

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racial identity

a co-cultural group classified according to fluid social and historical contexts rather than strict biological characteristics

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ethnic identity

a shared set of ideas about ones cultural heritage and a sense of belonging to that group based on shared knowledge and experiences

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sex

biologically determined physical traits of "male" and "female" as determined at birth

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gender identity

a persons internal sense of being male, female, some combination of male and female, or neither male nor female

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gender expression

the physical and behavioral manifestations of gender identity

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power distance

the extent to which members of a culture expect and accept that power will be equally or unequally shared

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high power-distance-oriented culture

unequal distribution of power is accepted by both high and low power holders

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masculine-oriented culture

men and women tend to be expected to adhere to traditional gender roles and behaviors

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low power-distance oriented culture

members prefer power to be more equally distributed

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feminine-oriented culture

people assume a variety of roles and are valued for doing so regardless of sex

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dialect

a unique form of a more general language spoken by a specific culture of co-culture

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pragmatic meaning

interpreting a message related to its conversational context

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mindfulness

the practice of paying attention to what is happening at any given moment

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nonverbal communication

all the messages we send in ways that transcend spoken or written words

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kinesics

the technical name for what and how the body communicates

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gestures

the movements of our hands, arms, and fingers

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oculesics

the technical term for eye contact

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facial expression

using facial muscles to convey emotions

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body orientation

how we position our body in relation to other people

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haptics

the technical term for what and how touch communicates