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communication
a complex process through which we express, interpret, and coordinate messages with others
Messages
verbal utterances, visual images, and nonverbal behaviors used to convey thoughts and feelings
Encoding
the process of creating messages
Decoding
the process of interpreting a message
Feedback
a response message that indicates how the initial message was interpreted
Intrapersonal communication
refers to the interactions that occur in our minds when we are talking to ourselves
interpersonal communication
characterized by informal interaction between two people who have an identifiable relationship with each other
Channels
both the route traveled by the message and the means of transportation
Synchronicity
the extent to which a channel allows for immediate feedback
communication competence
the impression that communicative behavior is appropriate and effective in a given situation
self-perception
the overall view we have of ourselves based on both self-concept and self-esteem
self-esteem
the degree to which we value ourselves based on our self-concept
independent self-perceptions
based on the belief that traits and abilities are both internal to the person and generally applicable to a variety of situations
interdependent self-perceptions
based on the belief that traits and abilities are specific to a particular context or relationship
self-fulfilling prophecy
an inaccurate perception of a skill, characteristic, or situation that leads to behaviors that perpetuate that false perceptions are true
values
the commonly accepted standards of what is considered right and wrong, good and evil, fair and unjust, and so on
intercultural communication
the interactions that occur between people across cultures
dominant culture
the learned system of norms held by the majority group of empowered people in a society
co-culture
a nondominant cultural group comprised of people who hold common values, beliefs, attitudes, and customs that differ from those of the dominant culture
cultural identity
the part of our self-concept that is based on how closely we associate ourselves with the dominant culture and various co-cultures
racial identity
a co-cultural group classified according to fluid social and historical contexts rather than strict biological characteristics
ethnic identity
a shared set of ideas about ones cultural heritage and a sense of belonging to that group based on shared knowledge and experiences
sex
biologically determined physical traits of "male" and "female" as determined at birth
gender identity
a persons internal sense of being male, female, some combination of male and female, or neither male nor female
gender expression
the physical and behavioral manifestations of gender identity
power distance
the extent to which members of a culture expect and accept that power will be equally or unequally shared
high power-distance-oriented culture
unequal distribution of power is accepted by both high and low power holders
masculine-oriented culture
men and women tend to be expected to adhere to traditional gender roles and behaviors
low power-distance oriented culture
members prefer power to be more equally distributed
feminine-oriented culture
people assume a variety of roles and are valued for doing so regardless of sex
dialect
a unique form of a more general language spoken by a specific culture of co-culture
pragmatic meaning
interpreting a message related to its conversational context
mindfulness
the practice of paying attention to what is happening at any given moment
nonverbal communication
all the messages we send in ways that transcend spoken or written words
kinesics
the technical name for what and how the body communicates
gestures
the movements of our hands, arms, and fingers
oculesics
the technical term for eye contact
facial expression
using facial muscles to convey emotions
body orientation
how we position our body in relation to other people
haptics
the technical term for what and how touch communicates