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Social psychology
the scientific study of how people are influenced by others
Attribution
The process of explaining why someone behaves a certain way
Situation
outside factors that influence behavior
ex: someone is late because of traffic → traffic is the ____
Disposition
internal personality traits that influence behavior
ex: someone is late because they are careless
Fundamental attribution error
We blame who they are, not what they’re going through
Self-serving bias
The tendency to credit ourselves for success and blame the situation for failure
ex: I win → “I’m talented”
I lose → “The ref was unfair”
Actor-observer bias
Tendency to blame the situation for our own behavior but blame personality for others’ behaviors
Explanatory styles
The way people typically explain event’s especially successes and failures
Optimistic
Viewing bad events as temporary, specific, and not a permanent reflection on yourself
ex: “I know I’m good, but I just don’t think I trained long enough”
Pessimistic
Viewing bad events as permanent, AFFECTING many areas, and caused by yourself
ex: a runner explaining losing a race as being personal and that they just aren’t good
Self-fulfilling prophecy
When your expectations about someone or something cause you to act in ways that make those expectations come true
ex: think you’ll fail → don’t study → end up failing
Attitude
Feelings, thoughts, actions about something
ex: believe someone is mean → feel dislike for them → act unfriendly towards them
Persuasion
techniques applied to convince yourself or others to do particular actions, ideas, or beliefs
ex: advertisement class assignment
Mere-exposure effect
when people are exposed to like the stimulus more over time, causing them to like the stimulus more
ex: finally giving in to that one game ad
Elaboration likelihood model
suggests there are two different ways people can be persuaded of something
depends how invested someone is in a topic
Central route persuassion
focus on changing someone’s attitude using facts, evidence, and logical arguments
Peripheral route persuasion
influencing someone by using attractive cues
The halo effect
a bias where overall impression of someone affects how we judge their specific traits
Foot-in-door phenomenon
tendency for people who have agreed to a small request first to comply later with a larger request
ex: telling your parents a small bad thing before telling them a really bad thing
Door-in-the-face phenomenon
following an unreasonable request with a reasonable one typically leads to the acceptance of the reasonable request
ex: asking for $20 → parents say no" → then ask for just $10
Cognitive dissonance
doing something that goes against your beliefs
ex: you know smoking is bad (belief) but you smoke (behavior) → you might quit smoking or convince yourself it’s not that harmful
Implicit attitudes
Unconscious beliefs or feelings that can influence behavior without you realizing it
ex: automatically feeling uncomfortable around a group of people but don’t know why
Just world hypothesis
belief that only good things happen to good people and bad things happen to bad people
Ingroup
people with whom we share a common identity
Outgroup
those perceived as different or apart from our group
ex: people in different clubs or grades
Ingroup bias
tendency to favor who we perceive as part of your ingroup
ex: “Ugh these freshmen…” (As a junior)
Ethnocentrism
The tendency to judge other cultures based on your own and see your culture as superior
Think: “ethno” → “ethnic”
Homogeneity (outgroup) bias
seeing other groups as all the same
ex: “all teenagers are lazy”
Mirror-image perceptions
each side sees their group as the more ethical and peaceful and views the other side as evil and aggressive despite being very similar
Stereotypes
generalized beliefs about a group of people
Prejudice
feeling about that stereotype
Discrimination
Acting on the prejudice
Scapegoat theory
a group blames another group for their problems and frustrations
Social norms
General rules or expectations about how people should behave in a group or society
Role
the specific behaviors expected from a person in a certain position
ex: Role (teacher) → Teach the lesson
Stanford prison experiment
Showed that people have change their behavior based on the roles that they are giver
Group influence
how are we influenced by people watching us or joining us in various activities
Deindividuation
the loss of self-awareness and self- restraint occurring in group situations
ex: you don’t have a lot of school spirit, but when you’re at an assembly, suddenly you find yourself cheering with everyone else
Group polarization
When people in a group discuss an issue and their opinions become more extreme than they were before the discussion
False consensus effect
You mistakenly believe your experiences, beliefs, or behaviors are universal
Groupthink
caring more about a whole group agreement rather than being correct
Bystander effect
when people don’t help in emergencies when others are around
ex: that’s why we point at someone to call 911 during CPR
Diffusion of responsibility
the reason people don’t act when others are present. They feel someone else will handle it
Social loafing
when people put in less effort when working in a group than when working alone
ex: group projects
Social facilitation
stronger responses on simple or well-learned tasks in the presence of others
We do better under pressure when we have rehearsed something
ex: practicing for a big game
Social inhibition
Opposite effect when we are under prepared
Culture
the shared beliefs, value, customs, behaviors, and traditions of a group of people
Individualism
when people refocus on themselves and their own goals instead of the group
being independent and trying to stand out
Collectivism
when people focus on the group’s goals instead of their own
Multiculturalism
valuing and respecting many different cultures in a society
Conformity
adjusting your behavior or thinking to match the group
to not be an outlier
Chameleon effect
unconsciously copying others
Social influence theory
the idea that people’s thoughts, feelings, and behaviors are shaped by others
Normative social influence
you do something to fit in or get approval
Informational social influence
You do something because you think others are right
Obedience
following orders or instructions from someone with authority
Altruism
helping others without expecting anything in return
Reciprocity norm
expectation that people will help those who have helped them
Social-responsibility norm
we help because it’s the right thing to do
Industrial-organizational (I/O) psychologists
study how people perform in the workplace
Social traps
situations where people act in their own self-interest, but if everyone does it, it hurts the group
ex: extra credit activity
Prisoner’s Dilemma
a paradox in decision analysis in which two individuals acting in their own self-interests do not produce the optimal outcome
ex: game theory (AP Microeconomics)
Superordinate goals
shared goals that require people or groups to work together, putting differences aside
ex: experiment with 2 groups of boys didn’t like each other (Robbers Cave Experiment)
Bystander intervention
need to sense emergency and assume responsibility
Random acts of kindness
non-premeditated, inconsistent action designed to offer kindness towards the outside world
Can increase happiness, decrease stress, even lower blood pressure & increase happiness chemicals
Personality
our consistent thoughts, feelings, and behaviors
Personality traits
specific characteristics that define your behavior
ex: someone who is outgoing, is (almost) always outgoing
Psychoanalysis
studying the unconscious to understand behavior
Unconscious
the part of your mind that holds thoughts, feelings, and memories you’re not aware of
very unaccessible, mostly inappropriate
Id
the part of personality that operates on instant pleasure and basic urges
Little Devil on your shoulder
Pleasure principle
seeking pleasure, avoiding pain
do what feels good now
Little Devil on shoulder
Superego
the part of personality that follows rules, morals, and social standards
Angel on your shoulder
Ego
YOU, the decision-maker → tries to balance the id and the superego
Free association
a method of exploring the unconscious by relaxing and letting any thought come to mind, no matter how random or embarrassing
Projective tests
personality tests that use random or unclear stimuli (like pasta or pictures) to reveal inner thoughts and feelings
Defense mechanisms
unconscious strategies used by the ego to reduce anxiety or mental discomfort
Denial
refusing to accept the truth because it’s too uncomfortable
Projection
projecting or directing weaknesses and thoughts onto other people
ex: bullying someone for a trait that's you have
Regression
retreating to earlier, childlike behaviors consciously to cope with stress
ex: sleeping with childhood stuffed animal because you’re stressed about school
Repression
unconsciously pushing away painful or unwanted thoughts so you don’t have to deal with them
ex: “I don’t know why I keep flinching at this'“
Reaction formation
saying or doing the opposite of what your are actually thinking, often over dramatically
Displacement
taking out anger or feelings on a less threatening target, someone or something that cannot fight back
Rationalization
using excuses to make behaviors or thoughts acceptable
ex: student who failed a test may provide excuses (“It was too hard’) to make themselves feel better
Sublimation
turning unacceptable impulses into acceptable actions
ex: being more aggressive when playing soccer
Humanistic approach
emphasizes all the ways people strive for personal growth, free will, and reaching your full potential
Self-Actualization
the accomplishment of human potential and personal satisfaction
Actualizing tendency
the drive to grow, develop, and become your best self
that “drive” is like a “little voice” telling us to try harder
Genuineness
openness and self-disclosure
Acceptance
being seen with “unconditional positive regard” (unconditional love)
Empathy
being listened to and understood
Self-concept
your ideas and feelings about who you are
Conditional positive regard
when people show love/affection or support for others only when certain conditions or requirements are met or satisfied
ex: only being proud of A’s
Unconditional positive regard
when a person expresses their love and affection for others without any conditions being met → no string attached
ex: wanting your kids to do their best in school, not just get A’s
Congruent
when a person’s thoughts, feelings and behaviors match
ex: I want to be successful and I AM successful
Incongruent
If your real self and ideal self are different → creates negative self-concept
ex: wanting to be a selfless person, but keep making selfish decisions → feel bad/incongruent
Trait
a specific characteristics that makes up part of your personalty
ex: a caring person would act in a caring way
Personality inventory
a method used to see which personality traits naturally go together
Big Five theory of personality
Openness
Conscientiousness
Extraversion
Agreeableness
Neuroticism (emotional stability)
What is OPENNESS in theBe Big Five?
Being open to new experiences, ideas, and creativity
What is CONSCIENTIOUSNESS in the Big Five?
Being organized, responsible, and reliable