Workplace Behavior, Diversity Strategies, and Organizational Socialization

What is necessary for inclusion?

Need for uniqueness, need for belonging

What are 3 diversity training strategies?

Stereotype substitution, mindfulness, and individualization

What percentage of variance in disclosure is attributed to contextual factors?

34%

What percentage of perceived discrimination is attributed to contextual factors?

55%

What was the effect of telling women to be less aggressive?

3x more than men

What are forms of Counterproductive Work Behavior (CWB)?

Abuse towards others, theft, and absenteeism

What does CWB-O stand for?

Counterproductive Work Behavior directed at the organization

What are examples of CWB-O?

Being late, taking company property, sabotage, intentionally working more slowly, or misusing company resources

What does CWB-I stand for?

Counterproductive Work Behavior directed at individuals

How does perceived control impact engagement in CWB?

Higher perceived control leads to lower engagement in CWB

What is a CWB?

Counterproductive Work Behavior (harmful actions at work)

What are OCBs?

employees going above and beyond their formal job duties

What is a subjective measure?

Relies on personal judgments, feelings, perceptions, or reports

What is an objective measure?

Relies on data like sales numbers, units produced, or error rates

What are Spector's five factors of CWB?

Production deviance, sabotage, theft, withdrawal, abuse towards others

What is production deviance?

Slowing down work purposefully or not putting in full effort

What is sabotage?

Deliberately damaging or disrupting work processes

What is theft in the context of CWB?

Stealing from the organization

What does withdrawal mean in CWB?

Stopping attendance or participation due to lack of motivation

What is abuse towards others in CWB?

Actions like bullying, sexual harassment, or starting rumors

What are the three perspectives of CWB?

Person-based, situation-based, and interactional perspectives

What are four personal traits that can cause CWB?

Conscientiousness, trait anger, self-control, narcissism

What are primary situational-based causes of CWB?

Norms, stress, injustice

What is organizational socialization?

A long-term process of a newcomer becoming an organizational member

What are the six dimensions of organizational socialization?

History, language, politics, people, organizational goals, and values

What are the stages of organizational socialization?

Anticipatory socialization, encounter, change and acquisition, behavioral outcomes, affective outcomes

What is the difference between serial and disjunctive socialization?

one involves guidance from experienced members; one does not

What is the difference between investiture and divestiture?

one affirms the newcomer's identity; the other strips it away

What types of information do newcomers seek?

Referent, performance, normative, social

What is referent information?

Information on how to be liked by coworkers

What is performance information?

Information on performance expectations

What is normative information?

Information on typical behaviors in the workplace

What is social information?

Information on interpersonal relationships within the organization

How do organizational socialization tactics affect newcomers?

More effective when newcomers exhibit less feedback seeking and information-seeking behaviors

What is the impact of discrimination on the workplace?

Negatively affects selection, advancement, and general evaluations

What is the negative effect of disability on hiring decisions?

Stronger effect for men than women and for field than lab settings

What is sexual harassment also known as?

Sexual coercion

What outcomes does sexual harassment impact?

Work, psychological, somatic, and organizational outcomes