M2 MONEY In: L1 TWO NUMBER GROWTH

What brings income into a business?

Sales bring income into a business. Without selling services or products, a salon or spa cannot make profit or stay open.

How can you be authentic in sales?

You can be authentic in sales by being genuine, knowledgeable, and focused on helping clients rather than just selling to them.

What type of sales should be avoided?

Pushy sales should be avoided as they can damage trust and reduce client retention.

What are KPIs?

KPIs (Key Performance Indicators) are measurable numbers used to track how well a business or employee is performing.

What is the purpose of KPIs?

The purpose of KPIs is to measure performance, track progress toward goals, and help businesses make informed decisions.

What are the two most important numbers for sales growth?

The two most important numbers for sales growth are Client Count and Average Ticket.

What does client count measure?

Client count measures how many individual clients you see over a set period of time, helping track business growth and client retention.

What is included in the average ticket?

Average ticket includes both service costs and product purchases.

Why do client count and average ticket matter?

Client count and average ticket matter because total sales are calculated by multiplying these two numbers, and growing either helps increase overall income and business success.

Does MONEY IN start with sales?

True

Can you be yourself, love what you do, and have great sales?

True

Do you need to be pushy with your clients in order to have great sales?

False

What does KPI stand for?

Key Performance Indicators

What are KPIs used to do?

Measure performance

What are the two most important numbers to grow sales?

Client count and average ticket

What is Client Count?

The total number of clients you see over a specific time period.

Does Average Ticket include products and services?

True.