oral communication

John Adair

Communication is essentially the ability of an individual to make contact with another and make themselves understood.

William Newman & Charles Sumner

Communication is an exchange of ideas

Louis Allen

Communication is a bridge of meaning.

Maria del Socorro Fonseca

To communicate is to come to share something of ourselves. It is a specific rational and emotional quality of man that arises from the need to get in touch with others.

Fernando Gonzales Rey

Communication is a process of social interaction

Elements of communication

Source
Message
Channel
Receiver

(Elements of Communication) Source:

Communication skills
Attitudes
Knowledge
Social System
Culture

(Elements of Communication) Message:

Content
Elements
Treatment
Structure
Code

(Elements of Communication) Channel:

Seeing
Hearing
Touching
Smelling
Tasting

(Elements of Communication) Receiver:

Communication skills
Attitudes
Knowledge
Social System
Culture

Barriers of communication

Physical Barriers
Perceptual Barriers
Emotional Barriers
Cultural Barriers
Language Barriers
Gender Barriers

Verbal communication

Message is transmitted verbally.
Word of mouth and writing (oral & written).

Types of verbal Communication

Oral Communication
Written Communication

Oral communication

Spoken words
Influenced by pitch

Advantages of Oral Communication

Brings quick feedback.
By reading facial expression and body language

Disadvantages of Coral Communication

User is unable to deeply think about what they are delivering.

Written communication

Uses signs or symbols to communicate.
Most common form of communication.

Advantages of Written Communication

Can be edited and revised.
Provides record.

Disadvantages of Written Communication

Doesn't bring instant feedback.

Non-verbal communication

Sending and receiving of wordless messages

Types of non-verbal communication

Kinesics (gestures

The Mehrabian formula

According to Albert Mehrabian

Models of communication

Linear
Interactive
Transactional

Linear

One-way communication
One source of information and receiver doesn't give feedback

Proponents of Linear

Laswell
Shannon-Weaver
WBerlo

Interactive

Two-way communication
One source of information and receiver gives feedback.

Proponent of Interactive

Schramm

Transactional model

Two-way communication but both participants are sources of information.

Participants give each other messages and feedback based on their field of experience.

Proponents of Transactional Model

Barlund

Functions of communication

Control
Social Interaction
Motivation
Information Dissemination
Emotional Expression

Proponents of Functions of Communication

Roman Jakobson

Michael Halliday

Bronisław Malinowski