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What are the assumptions about traditional consumer behavior?
Consumers are rational, utility maximiziing and are equipped with perfect information
What are the assumptions about consumer behavior according to the human model?
Consumers have:
- Bounded rationality
- Have incomplete information
- Not as intelligent as econs
- Limited ability to carry out complex calculations
- Social beings make decisions in a social context
- Changes taste over time
- May have self control
What are the 2 systems that explain how humans make decisions?
System 1: Fast thinking, sub-conscious system
Sysgtem 2: Slow thinking, controlled system
Define Corporate Social Responsibility (CSR)
A corporate goal adopted by many firms that aims to create and maintain an ethical and environmentally responsible image.
Explain system 1 (automatic)
- Intuitive
- Gut instinct
- Uncontrolled
- Fast
- Immediate
- Impulsive
Explain system 2 (reflective)
- Deliberiate
- Unemotional
- Controlled
- Slow
- Logical
- Calculating
What limits human behavior in economics?
Bounded rationality, bounded self control, bounded selfishness
Define bounded rationality
A theory that states that consumer rationality is limited by imperfect information and time pressure. Leading to making choices based on satisfaction rather than optimal
Define bounded self control
Economic assumption that choices are consistent over time does not always hold true
Define bounded selfishness
The assumption that utility maximisation does not take into account cooperation or helping each other
Define choice architecture
The way that information is presented influences our choices.
What are the 3 types of choice architecture?
Default choice, restricted choice, mandated choice
Define default choice
Consumers go for the easier option. The default choice involves minimizing the cost of choosing
Define mandated choice
Situations where consumers are required by law to make a choice in advance
Define restricted choice?
Due to bounded rationality consumers may feel it difficult to make effective decisions due to number of choices being to large
What is nudge theory?
A theory that suggest that the choice architecture offered to people can be designed to encourage or nudge them to voluntarily choose the options that is better for them
Define cognitive bias
When individuals divert from rational choice and make decisions on non-economic factors