COMM: Module 3 - Verbal Communnic o

What is verbal communication?

A system of symbols and codes used to construct and convey messages.

Symbol

A symbol is the word itself used in communication, representing an agreed-upon meaning.

Referent

The actual thing that a symbol refers to.

Denotative meaning

The dictionary definition of a word; the agreed-upon meaning.

Connotative meaning

The specific tone, attitude, or opinions associated with a word.

What does the Sapir-Whorf hypothesis argue?

Language shapes how we see the world.

Phonological rules

Rules governing pronunciation in language.

Syntactic rules

Rules for structuring sentences and ordering words.

Semantic rules

Rules that define the meanings of individual words.

Pragmatic rules

Rules based on context that guide how language is interpreted.

What is the difference between listening and hearing?

Listening involves focused attention and comprehension, while hearing is a passive physiological process.

What are the components of the HURIER model?

Hearing, Understanding, Remembering, Interpreting, Evaluating, Responding.

Action-oriented listening style

A focus on information and ensuring accuracy for practical application.

Pseudolistening

Acting as if one is listening while not fully engaging with the speaker.

What are barriers to listening?

Noise, pseudolistening, selective attention, information overload, distractions, etc.

Active Listening

An ideal approach to improve listening that involves paraphrasing, reflecting, and asking questions.

How can one become a better listener for informational listening?

Separate what is said from what is not, avoid confirmation bias, and listen for substance over style.

What is metacommunication?

Communication about communication, including conveying meaning through tone and context.