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What are the hot cup sizes at Black Rock?
Small 12 oz; Medium 16 oz; Large 20 oz; Extra Large 24 oz.
What are the iced/chiller cup sizes?
Small 16 oz; Medium 20 oz; Large 24 oz; Extra Large 32 oz.
What are the iced fill lines (S/M/L/XL)?
11 oz, 13 oz, 15 oz, 19 oz.
What are the chiller fill lines (S/M/L/XL)?
8 oz, 10 oz, 10 oz, 14 oz.
What are the blended coffee-less fill lines (S/M/L/XL)?
8 oz, 10 oz, 12 oz, 16 oz.
How many espresso shots in standard HOT drinks?
Small 2; Medium 2; Large 4; Extra Large 4.
How many espresso shots in standard ICED drinks?
Small 2; Medium 2; Large 3; Extra Large 4.
How many espresso shots in standard CHILLERS?
Small 2; Medium 2; Large 3; Extra Large 4.
What are Americano shot counts?
Small 2; Medium 3; Large 4; Extra Large 5.
What are the Jackhammer shot rules?
Iced 4/4/5/6; Hot 4/4/6/6; Blended –/4/5/6.
What are the I.V. shot rules?
6 shots in all sizes (hot/iced). Blended –/–/5/6.
What is the ideal espresso shot window?
18–25 seconds (use within 30 seconds).
What are flex shots?
17s or 26s; usable except NOT in breves, lattes, Americanos.
What is crema?
The caramel, fluffy top layer showing quality and freshness.
What is in the Black Rock light roast?
Single Origin Ethiopian; retail only.
What is in the medium roast (Old Town)?
Timor, Brazil, Ethiopia; used for espresso & decaf.
What is in the dark roast (Steel Bridge)?
Colombia, Ethiopia; used for drip only.
What are main syrup pump counts?
S 4; M 5; L 6; XL 7.
What are main sauce pump counts?
S 1; M 1¼; L 1½; XL 1¾.
What are secondary syrup pump counts?
S 1; M 2; L 3; XL 4.
What are secondary sauce pump counts?
S ½; M ¾; L 1; XL 1¼.
What is light ice vs extra ice?
Light ice: +2 oz liquid & ½ cup ice. Extra ice: −2 oz liquid & full cup ice.
How much ice goes in iced cups normally?
¾ full
What are coffee-less fill lines used for?
Fuels, smoothies, shakes, teas, lemonades, matcha, chai.