Business 2.3

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Why is training important?

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1

Why is training important?

Involves increasing the knowledge and skill of workers so they can do their jobs more effectively

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2

Why is training new trainees important?

Training can involve teaching new recruits how to work safely in their new environment

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3

What are the drawbacks of training for a business?

Training can be expensive and in some cases the cost to run the training may discourage investment in it

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4

What are the consequences of not investing in training for a business?

May result in lower productivity and a loss of competitiveness.

May endanger workers.

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5

What is induction training?

Training given to new employees when they first start a job.

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6

What are the benefits of induction training?

Health and safety training

A complete tour of the workplace

Introduction to job and direct work colleagues

Introduction to senior staff

Company history, aims and objectives

Company policies such as dress code, disciplinary procedures, holidays, etc

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7

What is on-the-job training?

Training that takes place while doing the job / during the jobs working hours / in the area of the job

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8

What is mentoring?

Where people with a lot of experience and knowledge advise and help other people at work or young people preparing for work.

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9

What is job rotation?

Where employees alternate between different jobs during the course of their employment.

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10

What are the benefits of on the job training?

Output is being produced

Relevant because trainees learn by actually doing the job

Cheaper than other forms of training

Can be easy to organise

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11

What are the disadvantages of on the job training?

Output may be lost if workers make mistakes and through the time diverted to showing the new recruit how to do things

May be stressful for the worker particularly if working with others

Staff may get frustrated if they are unpaid trainers

Could be a danger to others, for example a surgeon or a train driver

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12

What is off-the-job training?

Training that takes place off the job / out of job hours / away from work area

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13

What are the advantages of off the job training?

Output is not affected if mistakes are made

Learning cannot be distracted by work

Training could take place outside work hours if necessary

Customers and others are not put at risk

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14

What are the disadvantages of off the job training?

No output because employees do not contribute to work

Some off the job training is expensive if provided by specialists

Some aspects of work cannot be taught off the job

It may take time to organise

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15

What are the benefits of training?

Keeping workers up to date

Improving labour flexibility

Improving job satisfaction and motivation

New jobs in the business

Training for promotion

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16

What are the limitations of training?

Learning by doing

Loss of output

Employees leaving

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