Caring for Yourself - NA Job Preparation and Stress Management

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Flashcards covering key vocabulary and concepts related to finding a job as a Nursing Assistant, understanding job descriptions, managing conflict, employee evaluations, certification, continuing education, and stress management.

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12 Terms

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Resume

A document summarizing your education, work experience, skills, and other qualifications for a job.

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References

Individuals who can vouch for your skills, experience, and character; not family or friends but former employers, teachers, etc.

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Job Description

An agreement between employer and employee that states responsibilities, tasks, required skills, reporting structure, and salary.

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Prioritize

To arrange or deal with in order of importance; a key skill for NAs to manage time properly.

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Conflict Resolution

The process of managing and resolving disagreements or disputes in a constructive manner.

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Hostile Criticism

Angry and negative feedback.

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Constructive Criticism

Feedback meant to help a person improve.

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State Registry

A database maintained by the state's Board of Nursing or Department of Health containing NA training information, exam results, and findings of abuse, neglect, or theft.

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Continuing Education

Government-required ongoing training for NAs, typically 12 hours per year.

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Stress

The state of being frightened, excited, confused, in danger, or irritated.

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Stressor

Something that causes stress.

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EAP (Employee Assistance Plan)

A resource available to employees offering counseling and support services for managing stress and other personal issues.