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Vocabulary flashcards covering all key terms defined on Page 1 of the lecture notes.
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Conflict resolution
The process of resolving conflicts in a positive way so that everyone is satisfied.
Constructive feedback
Feedback that involves giving opinions about the work of others in a non-aggressive way.
Job description
An outline of what will be expected in a job.
Résumé
A summary of a person’s education and experience.
Stress
A mentally or emotionally disruptive or upsetting condition that occurs due to changes in the environment.
Stressor
Internal or external factors or stimuli that cause stress.