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external stakeholders
outside: suppliers, customers, government, banks, community
internal stakeholders
inside: owners, employees
shareholder concept
the focus is on rewarding owners as much as possible
stakeholder
person or group with an interest in a business (who affects or is affected by it)
stakeholder concept
holds that it is better in the long run to treat all stakeholders well
stakeholder conflict
business activity impacts stakeholders in different ways (good & bad)
stakeholder management
the process of building good relationships with stakeholders
stakeholder mapping
the process of considering stakeholders’ relative interest and power
Un. 1B.2
External Environment
business cycle
four stages: boom, recession, slump, recovery/upswing
cartel
multiple businesses collude to limit competition, fix prices, or exploit consumers
demand
the quantity of a product a customer is willing to buy at a particular price
employment practices
the way businesses treat their employees, from hiring to the end
environmental audit
independent assessment of a business’s impact on the environment
gig economy
labor market where short
GDP
the financial value (measured by price) of all the products produced in a country
inflation
steady rise in the price of products and the decrease in the value of money
infrastructure
physical and organizational elements required for society to operate well
innovation
development of new ideas into new products or production methods
inventories
raw materials and other items necessary for production (and finished goods)
macroeconomics
the study of how overall economies behave
market failure
when a market does not work, and resources are not allocated correctly
microeconomics
the study of how individuals and businesses affect an economy
migration
a movement of people between regions or countries, with the intent of settling
nationalization
the government takes control of a private sector business
pressure group
a group of people with common interests, organized to influence
privatization
the government sells one of its organizations to the private sector
regulation
the enforcement of legal principles or rules
STEEPLE
social, technological, economic, environmental, political, legal, ethical factors
supply
quantity of a product a producer is willing to produce at a particular price
unemployment
the % of able, employable workers in a country that are not employed
urbanization
the movement of people from the countryside to the cities
wage levels
how much workers are paid
working conditions
contextual factors that affect an employee’s work