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Attribution theory
explains how we interpret and explain the cause of a behavior
Dispositional attributions
assumption that behavior is driven by internal characteristics
Situational attributions
explaining
behavior as a result of external factors
Explanatory Style
A pattern of how people explain good and bad events
Optimistic explanatory style
attributes negative events to external and specific causes and positive events to internal and global characteristics
Pessimistic explanatory style
attributes negative events to internal and global causes and positive events to external and specific causes
Actor/observer bias
the tendency to attribute dispositional explanations of behaviors when we observe other people’s behaviors but attribute situational explanations to ourselves.
Fundamental attribution error
people tend to attribute the behaviors of others to dispositional factors and ignore other explanations (situational
or external)
Self-serving bias
the tendency to see ourselves positively
Locus of Control
an individual's perception of the causes of events in their life.
Internal locus of control
belief that you control your life
External locus of control
belief that outside forces control your life
Person perception
how we form impressions of others when we have limited information
Mere exposure effect
repeated exposure increases liking
Self-fulfilling prophecy
Beliefs or expectations influence behavior
Social comparison
Evaluate one’s abilities, opinions, and beliefs by comparing them to others
Upward social comparison
compare to those we perceive as superior
Downward social comparison
compare to those we perceive as inferior
Relative deprivation
Feeling dissatisfaction or resentment because they feel they have less than they deserve after judging one's situation relative to others
Attitude
how we think or feel about something; attitudes shape our perception and behavior
Attitude Formation
a result of direct interactions and personal experiences through socialization and observation; also influenced by reasoning and logic
Implicit attitudes
unconscious beliefs or
biases
Explicit attitudes
a conscious belief or feeling
Just-world phenomenon
the tendency to see the world as fair and believe people get what they deserve based on their behaviors.
Out-group homogeneity bias
people see members of the out-group as more similar to each other than members of their group
In-group bias
reserve positive feelings for other members of the group
Ethnocentrism
judging other cultures based only on the values and characteristics of one’s
own culture
Stereotypes
generalized concepts about groups
Prejudice
an attitude founded on unjustified, usually negative judgements, attitudes, or beliefs
Discrimination
a negative behavior toward members of a group
Belief Perseverance
Clinging to beliefs despite contrary evidence
Cognitive Dissonance
a psychological state that occurs when a person has conflicting beliefs, ideas, or behaviors.
Social influence
how individuals' attitudes, beliefs, or behaviors are affected by others in social situations
Social norms
societal expectations and roles that guide behaviors in social situations
Social roles
patterns of behavior expected of someone in a specific position or context, often influenced by those norms
Individualism
placing a high value on individuals over groups with strong affinity for autonomy, independence, and uniquenesses; equity is a priority
Collectivism
focus on group; individual needs less important than group needs; focus on equality and cooperation
Multiculturalism
coexistence and acceptance of multiple cultural traditions within a society
Normative social influence
the tendency to conform to group norms or behaviors to gain social acceptance and avoid disapproval, even if it means privately disagreeing with the group's actions
Informational social influence
where individuals conform to the behavior or opinions of others because they believe those others possess more accurate information, often leading to a genuine change in beliefs
Persuasion
the process of influencing someone’s beliefs, attitudes, intentions, motivations, or behaviors through communication and reasoning, without coercion or force
Central route of persuasion
involved reason and logic and an audience highly motivated to think
Peripheral route of persuasion
relies on emotion or other superficial factors (colors, music, celebrities) for an audience not motivated to make well-thought-out decisions
Halo effect
a decision-making shortcut (heuristic) where a superficial impression created in one area influences an opinion of something else.
Foot-in-the-door technique
someone is first asked to agree to a small request, making them more likely to later agree to a larger, related request.
Door-in-the-face technique
a large, unreasonable request is initially made, followed by a smaller, more reasonable request, increasing the likelihood of compliance with the second request.
Conformity
adjusting our thoughts or behavior to match real or perceived group standards
Obedience
the act of following commands, instructions, or orders due
to direct pressure from an authority figure or ruling body
Group polarization
the tendency for a group to make decisions that are more extreme than the initial inclination, often amplifying pre-existing opinions and attitudes through group discussion
Groupthink
psychological phenomenon where a group of people make irrational or flawed decisions due to a desire for harmony and conformity
Diffusion of responsibility
individuals feel less personal responsibility to take action or help in a situation when others are present, assuming someone else will intervene
Bystander effect
the tendency for individuals to be less likely to help or intervene in an emergency situation when others are present, compared to when they are alone
Social loafing
- individuals exert less effort when working in a group compared to when they work alone or are individually accountable
Deindividuation
loss of self-awareness and individual accountability that occurs when people are in a group, often leading to impulsive and sometimes antisocial behaviors.
Social facilitation
tendency for people to perform simple or well-learned tasks better when in the presence of others, and conversely, perform more complex tasks worse (social inhibition)
False consensus effect
cognitive bias where people tend to overestimate how much others share their own beliefs, opinions, and behaviors, assuming their views are more common than they actually are.
Social Traps
a situation where individuals or a group pursue short-term, seemingly self-interested actions, leading to long-term, negative consequences for everyone involved
Superordinate goals
shared objectives that require cooperation and collaboration between multiple individuals or groups.
Industrial-organizational (I/O) psychology
focuses on understanding and improving human behavior within teams, organizations, and the workplace, encompassing areas like recruitment, training, leadership, performance, and organizational development
Prosocial behavior
voluntary actions intended to benefit another person or group, encompassing acts like helping, sharing, cooperating, and comforting, often driven by empathy and a desire to improve someone else's well-being
Altruism
behavior motivated by the goal of increasing someone else's welfare, even at a potential cost or risk to oneself
Social debt
an implicit, perceived obligation to repay social favors, support, or assistance received from others
Social reciprocity norm
the social norm of responding to an action with a similar or equivalent action, typically rewarding positive actions and punishing negative ones
Social responsibility norm
the belief that individuals have a moral obligation to act in ways that benefit society and contribute to the collective well-being, even when there's no direct personal gain