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Attitudes
Evaluations of people, objects, or ideas
Affective Component
Emotional responses toward an attitude object
Cognitive Component
Thoughts and beliefs about an attitude object
Behavioural Component
Actions or observable behaviour toward the attitude object
Explicit Attitudes
Attitudes we can consciously endorse and easily report
Implicit Attitudes
Attitudes that are involuntary, uncontrollable, and sometimes unconscious
Formation of Explicit Attitudes
May be formed based on recent experiences
Formation of Implicit Attitudes
May be formed based on childhood experiences
Do Attitudes Predict Behaviour
Attitudes have weak predictive power for behaviour
LaPiere Study (1934)
Showed inconsistency between expressed attitudes and actual behaviour toward Chinese couple
Spontaneous Behaviour
Behaviour that occurs without time for reflection; depends on attitude accessibility
Theory of Planned Behaviour
Best predictors of deliberate behaviour are attitudes, subjective norms, and perceived behavioural control
Applications of Theory of Planned Behaviour
Used to study behaviours like quitting smoking, exercising, and safe sex practices
Persuasive Communication
Communication advocating a particular side of an issue with the goal of changing attitudes
Yale Attitude Change Approach
Focuses on the source, nature of the communication, and audience as factors in persuasion
Persuasive Source
Credible, attractive, and likeable speakers are more persuasive
Nature of Communication
Strong logical or emotional messages are more effective; order of presentation matters (primacy/recency)
Audience Factors in Persuasion
Includes age, intelligence, and existing beliefs; also how much attention they pay
Elaboration Likelihood Model
Persuasion occurs via central or peripheral route depending on attention and motivation
Central Route Persuasion
Used when people focus on arguments; leads to lasting attitude change and behaviour consistency
Peripheral Route Persuasion
Used when people are influenced by surface cues; attitudes are less stable
Fear-Arousing Communication
Uses fear to change attitudes; effective when threat and solution are both present
Optimal Fear Level
Must be balanced; too much fear can overwhelm and backfire
Humour in Persuasion
May reduce resistance and increase openness to message
Advertising and Attitudes
Uses emotion, cognition, and repeated exposure to change attitudes
Subliminal Messages
Words or images not consciously perceived; limited evidence of effectiveness outside lab
Cultural Advertising Strategies
Individualist appeals used in Western cultures, collectivist appeals in Eastern cultures
Attitude Inoculation
Exposing people to small doses of opposing arguments to build resistance
Product Placement
Embedding products in media to influence consumer attitudes unconsciously
Cognitive Defense
Mental strategies to resist persuasive attempts, especially in advertising
Cognitive Dissonance
Discomfort from holding conflicting attitudes or attitudes that conflict with behaviour
Reducing Cognitive Dissonance
Change behaviour, change attitudes, or justify with consonant cognitions
Post-Decision Dissonance
Occurs after making a choice; reduced by enhancing chosen option and devaluing rejected one
Dissonance and Decision Permanence
Stronger dissonance when decision is hard to reverse, leading to stronger attitude change
Justification of Effort
People like something more if they worked hard to obtain it
Immoral Behaviour and Dissonance
Dissonance can lead to future justification or rejection of unethical actions