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Governance
Overall management of IT infrastructure, policies, procedures, and operations.
Framework
Aligns with organizational objectives and regulatory requirements.
Risk Management
Identify, assess, and manage potential risks.
Strategic Alignment
Ensure IT strategy aligns with business objectives.
Resource Management
Efficient and effective use of IT resources.
Performance Measurement
Mechanisms for measuring and monitoring the performance of IT processes.
Compliance
Adherence to laws, regulations, standards, and policies.
Legal Obligations
Non-compliance leads to penalties (fines, sanctions).
Trust and Reputation
Compliance enhances reputation and fosters trust.
Data Protection
Prevents breaches and protects privacy.
Business Continuity
Ensures operation in disasters or disruptions.
Governance Structures
Boards, Committees key elements in organizational structure.
Government Entities
External entities influencing governance.
Centralized vs Decentralized
Explanation of organizational structures.
Policies
High-level guidelines indicating organizational commitments.
Standards
Specific, mandatory actions or rules adhering to policies.
Procedures
Step-by-step instructions ensure consistency and compliance.
Compliance Coverage
Monitoring and Reporting concepts like due diligence, due care, attestation, and acknowledgment.
Internal and External Compliance
Differentiating factors.
Automation in Compliance
Utilizing automation in the compliance process.
Consequences of Non-compliance
Fines, Sanctions, Legal penalties, Reputational Damage, Impact on trust and reputation, Loss of License, Contractual Impacts.
Purpose of Governance
Establishes a strategic framework aligning with objectives and regulations.
Influence on IT Components
Shapes guidelines for recommended approaches in handling situations.
Adaptation and Revision
Governance must adapt to technological advancements, regulatory changes, and industry culture shifts.
Governance Structures
Complex, multifaceted concept essential for successful organization operation.
Committees
Subgroups of boards with specific focuses, allowing detailed attention to complex areas.
Decentralized Decision-making
Authority distributed throughout the organization, enabling quicker decisions and local responsiveness.
Acceptable Use Policy (AUP)
Document that outlines the do's and don'ts for users when interacting with an organization's IT systems and resources.
Information Security Policies
Cornerstone of an organization's security, outlining how it protects its information assets from threats, both internal and external.
Data Classification
A process that involves categorizing data to ensure appropriate handling and protection.
Access Control
Mechanisms that determine who has access to resources within an organization.
Encryption
The process of converting information into a code to prevent unauthorized access.
Physical Security
Measures taken to protect physical assets and information from unauthorized access or damage.
Business Continuity Policy
Ensures operations continue during and after disruptions, focusing on critical operation continuation and quick recovery.
Disaster Recovery Policy
Focuses on IT systems and data recovery after disasters, outlining data backup, restoration, and alternative locations.
Incident Response Policy
Addresses detection, reporting, assessment, response, and learning from security incidents.
Software Development Lifecycle (SDLC) Policy
Guides software development stages from requirements to maintenance, including secure coding practices.
Change Management Policy
Governs handling of IT system/process changes to ensure controlled, coordinated change implementation.
Standards
Provides a framework for implementing security measures, ensuring all aspects of an organization's security posture are addressed.
Password Standards
Define password complexity and management, including length, character types, and regular changes.
Access Control Standards
Determine who has access to resources within an organization, including models like DAC, MAC, and RBAC.
Physical Security Standards
Cover physical measures to protect assets and information, including perimeter security and surveillance systems.
Encryption Standards
Ensure data remains secure and unreadable even if accessed without authorization, including algorithms like AES or RSA.
Procedures
Systematic sequences of actions or steps taken to achieve a specific outcome in an organization.
Change Management
Systematic approach to handling organizational changes, aiming to implement changes smoothly and successfully.
Onboarding Procedures
Integrates new employees into the organization, ensuring productivity and engagement through orientation and training.
Offboarding Procedures
Manages the transition when an employee leaves, including property retrieval and access disabling.
Playbooks
Detailed guides for specific tasks or processes, providing step-by-step instructions for consistent execution.
Governance Considerations
Factors organizations must consider to ensure proper management and compliance with laws and regulations.
Regulatory Considerations
Organizations must comply with various regulations, depending on industry and location.
Data Protection
Regulations that safeguard personal data from misuse.
Privacy
Regulations that protect individuals' personal information from unauthorized access.
Environmental Standards
Regulations that set limits on pollution and resource use to protect the environment.
Labor Laws
Regulations that govern the rights and responsibilities of workers and employers.
Non-compliance
Failure to adhere to laws and regulations, leading to penalties, sanctions, and reputational damage.
Legal Considerations
Complement regulatory considerations, encompassing contract, intellectual property, and corporate law.
Employment Laws
Laws addressing minimum wage, overtime, safety, discrimination, and benefits.
Litigation Risks
Potential legal challenges including breach of contract, product liability, and employment disputes.
Industry Considerations
Industry-specific standards, practices, and ethical guidelines that influence stakeholder expectations.
Geographical Considerations
Regulations that impact organizations at local, regional, national, and global levels.
Local Considerations
City ordinances, zoning laws, and operational restrictions affecting organizations.
Regional Considerations
State-level regulations, such as CCPA in California.
National Considerations
Regulations affecting businesses across an entire country, e.g., ADA in the US.
Global Considerations
Regulations like GDPR that apply to organizations dealing with EU citizens' data.
Conflict of Laws
Legal challenges arising from differing laws between jurisdictions.
Compliance
Ensures adherence to laws, regulations, guidelines, and specifications.
Compliance Reporting
Systematic process of collecting and presenting data to demonstrate adherence to compliance requirements.
Internal Compliance Reporting
Ensures adherence to internal policies and procedures, conducted by an internal audit team.
External Compliance Reporting
Demonstrates compliance to external entities, often mandated by law or contract.
Compliance Monitoring
Regularly reviews and analyzes operations for compliance.
Due Diligence
Identifying compliance risks through thorough review.
Due Care
Mitigating identified compliance risks.
Attestation
Formal declaration by a responsible party that the organization's processes are compliant.
Acknowledgement
Recognition and acceptance of compliance requirements by all relevant parties.
Role of Automation in Compliance
Streamlines data collection, improves accuracy, and provides real-time monitoring.
Consequences of Non-compliance
Includes fines, sanctions, reputational damage, loss of license, and contractual impacts.
Fines
Monetary penalties imposed by regulatory bodies for non-compliance.
Sanctions
Strict measures by regulatory bodies to enforce compliance, ranging from restrictions to bans.
Reputational Damage
Negative impact on a company's reputation, significant in the age of social media.
Loss of License
Loss of the right to operate, relevant in regulated industries.
Contractual Impacts
Breach of contracts due to non-compliance can lead to legal disputes and financial penalties.