Communication

what is TeamSTEPPS

Set of tools, aimed at optimizing patient outcomes through communication and teamwork skills

what does SBAR stand for

Situation

Backround

Assessment

Recommendation

What is the Two challenge rule

Empowers all team members to "stop the line" if they senseor discover a safety breach. This action should never be taken lightly because it requires immediate cessation of the process and resolution of the safety issue.

What does CUS stand for

I am Concerned

I am Uncomfortable

This is a Saftey issue

What is DESC

a condtructuve apporach for managing and resolving conflict

D- describe the specific situation or behvaoir

E- express how the situation makes you feel/ what your concerns are

S- suggest other alt and seek agreements

C- consequences shoudl be stated in terms of impact