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breach of trust
the breaking of a promise or obligation, and can be done through action, omission, default, or nonperformance
concealment
withholding information or a material fact
culpable negligence
negligent conduct that is not intentional but involves a disregard of the consequences that will likely result
failure to account or deliver
the failure to deliver personal property (such as money, legal documents, or commission) to the person entitled to receive it
misrepresentation
a statement, written or spoken, that is false or misleading
moral turpitude
conduct that goes against justice, honesty, good morals, or custom; also depraved, base behavior
material fact
a fact that, if known, could cause someone to take a different course of action or make a different decision regarding the property to be purchased
fraud
the wrongful or criminal deception intended to result in financial or personal gain
complaint
a claim against a real estate professional for an alleged violation
formal or administrative complaint
contains allegations of fact against a licensee; filed if probable cause is found
legally sufficient
contains ultimate facts about an alleged violation; one of two criteria for a complaint to be investigated
probable cause
reasonable grounds for prosecution
recommended order
issued by an administrative law judge to FREC; includes their findings and recommended penalty
stipulation
a settlement between parties as to the facts of the case and the penalty reached; must be approved by FREC to be effective
subpoena
a written order commanding a person to appear in court to give testimony or produce records, under penalty for failure
summary/emergency suspension order
issued when the serious nature of a violation justifies suspending a license holder prior to their hearing
voluntary relinquishment for permanent revocation
the subject of a complaint voluntarily turns in their license and therefore avoids a hearing and other discipline; licensee can never practice real estate again
final order
FREC's final decision on innocence or guilt and decision on what penalties (if any) are to be administered
citation
issued for a minor violation and can be disputed by the subject of the complaint; fines range from $100 to $500
notice of noncompliance
issued by the DBPR for a first-time, minor violation by a licensee