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What is the Food Safety 5?
-Time/Temperature, Health and Hygiene, Cleaning and Sanitation,
Cross-Contamination, and Pests
Name three populations that are most vulnerable to foodborne illnesses.
-Children, elderly, pregnant women
Describe two ways to prevent cross-contact when preparing food for a guest
with a food allergy.
-Clean and sanitize surfaces, gloves, Use separate or dedicated equipment for allergen-free food
What should an employee do if they suspect a pest infestation in the
restaurant?
-Notify restaurant leadership immediately.
-Leadership will contact pest control for inspection.
Explain the correct cool-down process for cooked food at Chick-fil-A.
-Cool cooked food to 70°F within 2 hours, then cool it to 40°F within the next 4
hours
Why is it important never to assume that a food item is allergen-free for a
guest?
-Even trace amounts of allergens can cause severe reactions.
- Cross-contact can occur if food is handled improperly.
When do you know you have a mouse infestation?
If you see even one mouse/rat, ever
When do you know you have a roach infestation?
If you have multiple roach sightings over 2-3 days
Who founded Chick-fil-A?
Truett Cathy
Who is the Falls Village and Six Forks and Strickland owner/operator?
Chris Latta
What is the Core 4?
Eye Contact, Smile, Friendly Tone, “My Pleasure”
CFA Sandwich ingredients
Pickles, butter on toasted bun
SPCY Sandwich
Pickles, butter on toasted bun
CFADlx + Am
Pickles, butter on toasted bun, lettuce, tomato, American
cheese
SpcyDlx + PJ:
Pickles, butter on toasted bun, lettuce, tomato, pepper jack
cheese
GRL Sand
Lettuce, tomato, toasted multigrain bun
GRL Club + CJ
Lettuce, tomato, toasted multigrain bun, bacon, Colby jack
cheese
How many nuggets are offered in adult meals? Kid’s meals?
adult - 8, 12, 30 kids-5
What kind of chicken comes on the Cobb Salad?
nuggets
Please list three other Cobb Salad ingredients
corn, tomato, cheese, bacon, hard-boiled egg
What kind of chicken comes on the Market Salad?
cold grilled
Please list three other Market Salad ingredients
strawberries, blueberries, apples, bleu cheese, crumbles
What kind of chicken comes on the Spicy Southwest Salad?
spicy cold grilled
Please list three other Spicy Southwest Salad ingredients
tomato, cheese, corn & bean mixture
What are the eight signature sauces offered at Chick-fil-A?
CFA, Polynesian, BBQ, honey mustard, ranch, buffalo, sriracha, honey roasted bbq
What are the seven salad dressings offered at Chick-fil-A?
Avocado lime ranch, garden herb ranch, creamy salsa, apple cider vinaigrette, fat free honey mustard, lite balsamic, lite Italian
List four sides offered at Chick-fil-A.
fries, fruit cup, mac n’ cheese, chips, side salad
What size fruit cup is customizable and how can it be customized?
none ar customizable
Can we make an order well done? Can we make a fried wrap?
no and no
If a guest orders a lunch item at breakfast, how long will the wait time be?
20-25 mins
Can soup or mac be served at breakfast?
no
What counts do we offer for Chick-n-Minis?
4 and 10
What kind of milkshakes does Chick-fil-A offer and in what sizes?
chocolate, peach, strawberry, vanilla, cookies and creme, peppermint. small only
What other dessert options does Chick-fil-A offer?
Cookies, brownies, ice dream, frosted drinks
Name five order options found under local items.
cfa app buttons, add fork, add knife, add spoon, add napkins, splash of lemonade
What is the team member allowance for break food?
$7.25 for breakfast or $7.80 for lunch/dinner(part-time)
how do you get u your shift covered
drop in hit schedules, find someone to cover it for you
What discounts does our store offer for police officers, EMT, and firefighters?
50% off one meal
What discounts does our store offer for active duty military personnel?
50% off one meal and must be in uniform
What are the Food Safety Five?
Time/Temperature, Personal Hygiene, General Cleanliness, Pests,
Cross-Contamination
What is the temperature supposed to be of chicken coming out of the fryer? In the chutes?
165 degrees F out of the fryer and 140 degrees F in the chutes