HRM 360 Ch 15 Organizational Structure

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22 Terms

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Organizational structure

Dictates how jobs and tasks are divided and coordinated between individuals and groups within the company

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Organizational chart

An illustration that represents every job in the organization and the formal reporting relationships between those jobs

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Work specialization

The degree to which tasks in an organization are divided into separate jobs

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Chain of command

answers the question, “Who reports to whom?”. It’s how authority flows within an organization

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Span of control

represents how many employees each manager in the organization is responsible for

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Centralization

refers to where decision-making authority lies within an organization

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Formalization

refers to how many rules and procedures there are within an organization that standardize employee behaviors and decisions 

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Mechanistic Organizations

organizations that are efficient, rigid, predictable, and standardized. They thrive in stable environments

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Organic organizations

organizations that are flexible, adaptive, and outward focused and thrive in dynamic environments.

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Organizational Design

The process of creating, selecting, or changing the structure of an organization

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Business Environment

consists of its customers, competitors, suppliers, distributors, and other factors external to the firm

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Company Strategy

an organization’s objectives and how it plans to capitalize on its assets to make money

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Technology

 the methods involved in turning inputs into outputs

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Company Size

number of employees in a company

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Simple structure

An organizational form that features one person as the central decision-making figure

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Bureaucratic structure

organizational forms that strive for efficiency and that contain high levels of work specialization, formalization, centralization of authority, rigid and well-defined chains of command, and narrow spans of control

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Functional structure

employees are grouped by the functions they perform for the organization

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Multi-divisional structure

employees are grouped by product, geography, or client

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Product structure

employees are grouped around different products that the company produces

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Geographic Structures

employees are grouped around different locations where the company does business

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Client Structure

Employees are organized around serving customers

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Matrix structure

Organizational structure that combines a functional and multi-divisional grouping

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