1/15
Name | Mastery | Learn | Test | Matching | Spaced |
---|
No study sessions yet.
Professionalism
The expectation to conduct or exhibit the highest moral/behavioral standards in the workplace.
Mission Statement
Defines what an organization or a company is, why it exists, and its reason for being.
Vision Statement
Describes what a company desires to achieve in the long run, generally in a time frame of five to ten years, or sometimes even longer.
Corporate Values
Principles that guide an organization’s internal conduct as well as its relationship with its customers, partners, and shareholders.
Commitment to Customers
A core value; being committed to deliver products and services that surpass customer expectations.
Commitment to Employees
A core value; being committed to employees’ growth and development in an environment where excellence and integrity are valued.
Commitment to a Dynamic and Efficient Organization
A core value; being committed to creating an organisation that is flexible, responsive, and encourages innovation.
Commitment to Shareholders
A core value; being committed to provide shareholders with superior returns over the long term.
Employees’ Character
Describes how a person comes to work and conducts himself/herself on the job; where a person’s professionalism is embedded.
Punctuality
A key sign of professionalism; arriving at work ahead of schedule and adhering to all deadlines.
Accountability
Fully owning the completion of assigned tasks, making sound decisions, and addressing any issues that arise.
Organized
Keeping your work area as organized and tidy as possible to prevent misplacing documents or damaging company property.
Appropriate Attire
Dressing formally or casually for work in a tidy and well-groomed manner, avoiding clothing that creates a negative impression.
Good Hygiene
Maintaining personal hygiene by having neat hair, brushing teeth, and using deodorant.
Courtesy and Respect
Showing respect to everyone by greeting them with a genuine smile, using polite language, and paying attention during conversations.
Team Player
Taking the initiative to assist colleagues and collaborate effectively to achieve shared goals.