emotional intelligence

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Last updated 10:25 PM on 10/25/25
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9 Terms

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emotional intelligence

your ability to recognize & understand emotions in yourself & others, and your ability to use this awareness to manage your behavior and relationships

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founder of emotional intelligence

daniel goldman

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four quadrants of emotional intelligence

self-awareness, self-management, social awareness, relationship management

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the golden circle

why โ€”> how โ€”> what

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intelligence quotient (IQ)

intellectual expertise - what you bring to work

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emotional quotient (EQ)

uses emotions to think & enhance our reasoning, how you make the most of your expertise & personality

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emotional intelligence development

emotions โ€”> thoughts โ€”> behavior โ€”> performance

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maslowโ€™s learning process

unconscious incompetence โ€”> conscious incompetence โ€”> conscious competence โ€”> unconscious competence

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